54 Reviews
Write a Review54 Reviews of Bob Mortimer
April 26, 2024
Not aware why vehicle is in for repair when service rep was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department asking why the vehicle was in again and then informed us the computer technician was at a 2 day training More
Other Employees Tagged: Park Clegg, Andrew Cardillo, Dorothy Sewall
March 28, 2024
Did what they said they were going to do on time and willingly. When looking for dealer service I will be back willingly. When looking for dealer service I will be back More
Other Employees Tagged: Abigail "Abby" Lakeman
December 04, 2023
Complete rip off didn't need anything they said I needed what a joke wouldn't recommend to anyone what a joke wouldn't recommend to anyone More
Other Employees Tagged: Park Clegg
November 21, 2023
Never again purchased 3 vehicles in 12 yrs. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. More
Other Employees Tagged: Park Clegg, Dorothy Sewall
November 20, 2023
The service department went above and beyond by squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. More
Other Employees Tagged: Dan Bourgoin, Park Clegg, Dorothy Sewall
November 17, 2023
I love Key Chrysler Newcastle. Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me More
Other Employees Tagged: Park Clegg, Dorothy Sewall
November 14, 2023
They are very accommodating! They are very helpful with all my questions and inquiries. And they respond easily. They are very helpful with all my questions and inquiries. And they respond easily. More
Other Employees Tagged: Park Clegg, Dorothy Sewall
November 03, 2023
Dorothy was very professional on the phone a when was there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t hav there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t have a lot of clients so it’s tough to get a reasonable appointment that really works for me. I have to take time off to keep my appointments. Other than that the service very good. More
Other Employees Tagged: Park Clegg, Andrew Cardillo, Dorothy Sewall
October 24, 2023
Dan in parts made finding the parts for my vehicle super easy they also have the best hat selection easy they also have the best hat selection More
Other Employees Tagged: Dan Bourgoin, Park Clegg, Dorothy Sewall, Abigail "Abby" Lakeman
October 19, 2023
Friendly, thorough, clean, timely. Had work done on my Wrangler twice in two weeks and can’t say enough good things about what a pleasant experience each one was. Had work done on my Wrangler twice in two weeks and can’t say enough good things about what a pleasant experience each one was. More
Other Employees Tagged: Park Clegg, Dorothy Sewall