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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan | Page 2

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.9
71 Reviews

Dealership Experience

30 yrs, 9 mos

Industry Experience

53 yrs

Specialties & Trainings

Automotive Technology Degree

4.9

71 Reviews

Write a Review

71 Reviews of Bob Hogan

October 12, 2023

Dealership Rating
Employee Rating

Jeff Kapp keeps me coming back! He is the best! He Always provides excellent service. More

by midgee25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant

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Oct 13, 2023

West Side Garage, INC. responded

Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. West Side GM Team (920) 361-5100

October 11, 2023

Dealership Rating
Employee Rating

That was fun, but wish there had been popcorn :) ! See you at 5,000 miles! More

by JSD
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb, Charles Williams

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Oct 12, 2023

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

October 10, 2023

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Very nice and easy to work with. Enjoy the service and friendly people that work there too. More

by drangeloff1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 11, 2023

West Side Garage, INC. responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100

October 05, 2023

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Employee Rating

Good techs. Work area clean. Good customer care. Overall great people and very clean environment. More

by Jim floeter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 06, 2023

West Side Garage, INC. responded

Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100

October 01, 2023

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Employee Rating

Employees are courteous. Work was done in a timely manner. Will be back again next fall! More

by darlenebahn07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 04, 2023

West Side Garage, INC. responded

Thank you for taking the time out of your day to share your wonderful experience with us, Darlene. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We will look forward to helping you again when it’s time for your next service. West Side GM Team (920) 361-5100

October 01, 2023

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On time service. Always find a way to fit you into the schedule. Always explains the service needed More

by pskram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 04, 2023

West Side Garage, INC. responded

Thank you for your kind words. We feel our service department is what makes West Side GM of Berlin special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. West Side GM Team (920) 361-5100

September 26, 2023

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Employee Rating

Curious, caring, helpful, and very reasonable prices. My vehicle broke down and the service center came to the rescue! Thank you Jeff. More

by cjpalmatier1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

West Side Garage, INC. responded

Thank you for your kind words about Jeff and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. West Side GM Team (920) 361-5100

September 15, 2023

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Employee Rating

Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base. More

by burlingt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2023

West Side Garage, INC. responded

Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100

September 14, 2023

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Employee Rating

Dealership is top notch. Great service and always helpful. They always go above and beyond More

by david.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 15, 2023

West Side Garage, INC. responded

At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100

September 03, 2023

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Employee Rating

Have bought there for years. They always treat me like I’m the only one at time. More

by cdmulder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin

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Sep 05, 2023

West Side Garage, INC. responded

Thank you! We can't tell you how much we appreciate your customer loyalty! West Side GM Team (920) 361-5100

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