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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.9
69 Reviews

Dealership Experience

30 yrs, 8 mos

Industry Experience

52 yrs, 11 mos

Specialties & Trainings

Automotive Technology Degree

4.9

69 Reviews

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69 Reviews of Bob Hogan

January 31, 2024

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Employee Rating

We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to t More

by jishd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Simenson-Grant

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Feb 02, 2024

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

December 05, 2023

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Every appointment at West Side is stress free. You are welcomed and asked about any concerns with your vehicle. Once the job has been completed they explain what has been completed and let you kno More

by workowski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant , Jeff Kapp

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Dec 06, 2023

West Side Garage, INC. responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100

December 01, 2023

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Great place to do business, always the same friendly faces. They need to get the popcorn machine going again. Free soda and fresh baked cookies like the big “B”. More

by meisner
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Recommend Dealer
Yes
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Dec 04, 2023

West Side Garage, INC. responded

Meisner, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. West Side GM Team (920) 361-5100

November 25, 2023

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Very good and timely Got me in and very timely manner and let me know what i needed More

by DMB77992665
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Jeremy Stibb, Diane Simenson-Grant, Charles Williams, Chris Schmidt , Jeff Knapp

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Nov 28, 2023

West Side Garage, INC. responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. West Side GM Team (920) 361-5100

November 17, 2023

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My family has used this dealership for 3 generations. That's a lot of years of great service. More

by maxine Schwalenberg
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Recommend Dealer
Yes
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Nov 20, 2023

West Side Garage, INC. responded

Hi Maxine, and thank you! We can't tell you how much we appreciate your customer loyalty! West Side GM Team (920) 361-5100

November 16, 2023

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Excellent as always great job you guys are awesome Keep up the great job guys 👍🏻👍🏻 More

by GRANDPNTSZ
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Recommend Dealer
Yes
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Nov 17, 2023

West Side Garage, INC. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. West Side GM Team (920) 361-5100

November 10, 2023

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The dealership , is up to superior excellence in quality work performance, when working on your vehicle, and staff is really friendly, so glad I purchased my vehicle there from the dealership. Thank u again More

by brbvick
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Recommend Dealer
Yes
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Nov 13, 2023

West Side Garage, INC. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! West Side GM Team (920) 361-5100

October 29, 2023

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Courteous and helpful employees answering my numerous questions. The car looks great and I’m happy it was detailed when the repairs were completed. The car looks like new again. Thank you guys. More

by charredmuffin
Recommend Dealer
Yes
Helpful
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Oct 31, 2023

West Side Garage, INC. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100

October 12, 2023

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Jeff Kapp keeps me coming back! He is the best! He Always provides excellent service. More

by midgee25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant

Helpful
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Oct 13, 2023

West Side Garage, INC. responded

Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. West Side GM Team (920) 361-5100

October 11, 2023

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Employee Rating

That was fun, but wish there had been popcorn :) ! See you at 5,000 miles! More

by JSD
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb, Charles Williams

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Oct 12, 2023

West Side Garage, INC. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100

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