Bob Geisheker | Page 3

Is it possible to rate a dealership 0 stars? I had agreed to a price on a vehicle and also agreed to making a deposit of $1,000 to hold the car until I could pick it up over the weekend. Without my knowledg to a price on a vehicle and also agreed to making a deposit of $1,000 to hold the car until I could pick it up over the weekend. Without my knowledge or prior approval Bob and his manager charged my card $2,000. If I had been informed that another $1,000 was necessary to hold the vehicle, I would of approved the charge no questions asked. This act is reprehensible. I asked to speak with the sales manager to discuss this situation. The sales manager has yet to call me. To me this shows how little respect they have for their customers. More

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I have purchased a few BMWs from Knauz over the past 10 years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will continue to go back to Knauz and the team of sales and service professionals I have worked with over the years. Bob is easy to work with and listens to provide the car and related items you want without any pressure. Lucas is wonderful at showing you the accessories and how to get the most positive experience out of using the features on the car. Jeremy is awesome at dealing with the maintenance and making sure everything is taken care of and when he is not available, Cesar steps in to take care of things. They are all friendly and remember you year after year. More

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Have bought numerous BMW’s from Knauz and Bob is the best. Professional, not pushy, really focused on getting you the best car at the best price best. Professional, not pushy, really focused on getting you the best car at the best price More

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Wonderful experience. Very organized, efficient, friendly and professional. All paperwork was prepared in advance and every detail thought of to provide a pleasant and fun experience. We drove from out of st and professional. All paperwork was prepared in advance and every detail thought of to provide a pleasant and fun experience. We drove from out of state to buy the car we wanted, but will do it again to buy what Knauz offers in the future because instant trust was built. More

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After months of research, decided to purchase a new BMW X5. From the initial contact with Bob Geisheker until the delivery, my every expectation was exceeded. Once we realized we had to order the vehicle X5. From the initial contact with Bob Geisheker until the delivery, my every expectation was exceeded. Once we realized we had to order the vehicle, Bob and Luke (the genius) guided us through the ordering process, and, once the deposit was made and the order placed, I was able to follow the build on the BMW site from start to finish. All told, it was 26 days from the time we placed the order until we picked the X5 up at the dealership. Kudo’s to Bob, Luke, and Doug for making this purchase a truly memorable experience. And additional Kudo’s to Dave, Cesar, and Jeremy in the Service Department who provided advice and guidance during the selection of options prior to ordering the car. This is the second car we’ve purchase through Bob, and the fourth BMW overall from Knauz. A great dealership! More

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I recently purchased a 2021 BMW 330e from Bob Geisheker and the team at Karl Knauz BMW, and the experience far exceeded expectations at every stage of the buying process. Having purchased five (5) prior BM and the team at Karl Knauz BMW, and the experience far exceeded expectations at every stage of the buying process. Having purchased five (5) prior BMWs from other Chicagoland dealerships over the last 15 years, I became conditioned to be a "love the product, detest the dealership" sort of buyer. When I first stepped into Knauz and spoke with Bob, that all changed. His calm, steady-handed, personable approach was evident from the beginning, and the interactions quickly demonstrated to me that he and the Knauz team were deeply invested in customer experience management, and not just the financial mechanics of a new car sale. Altogether, I got my new 330e in 5 days, felt great about the purchase, and greatly enjoyed my experience with Bob and Knauz BMW. Additionally, Luke Wojtas (Knauz BMW Genius) did an outstanding job preparing and coordinating my delivery. The 330e is my first PHEV, and Luke delivered an excellent walkthrough of the 330e's battery/range, charging, drive modes, and new software enhancements from my previous X3. Similar to Bob, Luke brought a great demeanor and added to the joy and excitement of the new car. More

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I recently purchased a 2021BMW from Bob Geisheker, this is the second car that I have purchased from Bob. Both of these transactions have been great and Bob is the reason why, he’s the best. Thank you Bob. is the second car that I have purchased from Bob. Both of these transactions have been great and Bob is the reason why, he’s the best. Thank you Bob. I have been coming to Knauz for many years and am always pleased with the friendlyness and good service. Would recommend to anyone looking to buy a BMW, Mercedes, or other vehicle, More

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Bob G. was wonderful to work with from start to finish. We would never consider anywhere but Karl Knauz. All that work there are amazing. We would never consider anywhere but Karl Knauz. All that work there are amazing. More

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We have purchased many cars from Knauz and Bob Geisheker . Every transaction is painless and incredibly professional! Bob is a true gem and highly recommended! . Every transaction is painless and incredibly professional! Bob is a true gem and highly recommended! More

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Bob Geisheker was great from the start, no pressure, low key. I would recommend him and the dealer to anyone. Thank you very much, Mick M key. I would recommend him and the dealer to anyone. Thank you very much, Mick M More

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