Billy Wayne Stephens

OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE.I have OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relat OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relationship I have with Five Star Ford in North Richland Hills. From the General Manager Joshua Fichter, Sales Rick Dike, Jeff Smith, Finance David Hill, After Market Sam and William, and the Service and Parts Department. Every visit is like visiting family and friends. The very best deal possible without all the back and fourth haggling over my trade value and their price, etc., etc. Working with and doing business with Five Star Ford, North Richland Hills couldn't be easier and more pleasant. May sound weird but I enjoy stopping by from time to time and just hanging out. As long as I am able to purchase vehicles, I will be a VERY LOYAL Customer More

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Nothing but top notch service. I'm young and don't have a lot. But 5 Star Ford makes me feel like a million bucks. This is the 2nd time I've bought from them and they always have done me right. The mechanics lot. But 5 Star Ford makes me feel like a million bucks. This is the 2nd time I've bought from them and they always have done me right. The mechanics are great too. And John Hilsinger is the salesman you want. He shoots straight and hooks you up More

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Diron Lintz, a trusting and loyal sales person A top salesman, Diron Lintz, is the reason for my return to 5 Star Ford in Richland Hills to purchase my 2nd auto in six years. A 2012 Escape and a 2 A top salesman, Diron Lintz, is the reason for my return to 5 Star Ford in Richland Hills to purchase my 2nd auto in six years. A 2012 Escape and a 2018 F150 just recently. I trusted and believed in him so after the 1st time I depended on him totally in making choses in my 2nd purchase of the F150. I am hopeful, you will .not misrepresent my review of this very good sales person a second time. More

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Fantastic Truck Buying Experience Lee Clanton and the rest of the folks at Five Star Ford are first class. They treated us with the respect and courtesy and didn't do business like mo Lee Clanton and the rest of the folks at Five Star Ford are first class. They treated us with the respect and courtesy and didn't do business like most of us have come to expect from the auto business. Lee understood that we were educated customers and knew how auto financing worked. Rather then having us wait and go back and forth with the sales manager, we pre negotiated everything through email before my wife and I made the trip to the dealer for the test drive. When we got there, the exact vehicle was ready (not a 'similar' vehicle with added features) for my wife and I to test drive. We went into Lee's office where he turned his screen around to show how the financing would work and adjusted things based on certain variables (accessories etc) to show us what the payment would be. We even ran our credit in his office so we could make sure everything we had talked about was good and that our privacy was considered. Our experience with the accessories manager, the general sales manager and our finance manager was quick and easy. No high-pressure sales, fair prices and great customer service. I highly recommend driving to Five Star Ford from anywhere you live in the metroplex - we drove over an hour from Little Elm and we are extremely happy we did. More

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Awesome William in sales best guy ever. Robert in finance is the best. I would buy all my cars from 5 star ford. There is nothing else to say. William in sales best guy ever. Robert in finance is the best. I would buy all my cars from 5 star ford. There is nothing else to say. More

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great experience I have bought 2 vehicles from Dave hardick at 5 star Ford in North richland hills in as many years. I don't buy anything spur of the moment and Dave I have bought 2 vehicles from Dave hardick at 5 star Ford in North richland hills in as many years. I don't buy anything spur of the moment and Dave has put up with me asking tons of questions and wanting to drive the vehicles many times before I would even sit down and talk numbers. That is rare for today's dealerships. I would recommend everyone to take the time to stop by 5 star and talk with their sales staff More

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