Billy Shannon
Billy Shannon at Smythe Volvo
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Billy Shannon | Page 2

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
21 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Billy Shannon

September 27, 2023

Dealership Rating
Employee Rating

Alon in sales, Billy and the service department are top notch and went above and beyond with helping us with our vehicle sale and repair. Highly recommend Smythe to anyone looking for a Volvo, new or used More

by joearena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence

Oct 08, 2023

Smythe Volvo responded

Great review! It was very rewarding for us to see you mention the service and the sales department. Billy and Alon are two of the best. We appreciate your business.

September 19, 2023

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Great customer service at Smythe! They are very professional! Just wish there were more loaners available in emergency situations. More

by Vekofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Todd Colbeth

Oct 08, 2023

Smythe Volvo responded

We appreciate you taking the time to post this review about our service department and we appreciate your feedback.

August 29, 2023

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Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

July 31, 2023

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Employee Rating

Jesus and Michael were excellent to work with when purchasing my new XC90 recharge. They were extremely attentive. And Justin did a very thorough job on showing me the car features as well as introduc More

by badpifer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia , Justin McKinney, Francine O'Donnell, Michael Santucci

Aug 05, 2023

Smythe Volvo responded

Great review, thank you. It is great to see you mention all the different members of our team and to see them working well together. We appreciate your business and hope you have a safe and happy miles in your car.

July 27, 2023

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Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 06, 2023

Dealership Rating
Employee Rating

Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas More

by peterdkendall
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 16, 2023

Smythe Volvo responded

An absolutely fantastic review! This is one to pin up on the bulletin board. Thank you for taking your time to share your experience in such detail. We are fortunate to have loyal customers like you. Thank you for your years of business.

May 24, 2023

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The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 16, 2023

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Billy was over the top! He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serv More

by adamfalbock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

Wonderful! Billy is terrific at what he does. Thank you for posting this five star review about him and our service department. We look forward to seeing you the next time around.

May 02, 2023

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Employee Rating

Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

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