Billy Sadtler | Page 21

Excellent staff Annapolis Subaru has a excellent staff everyone was eager to assist me in my search for my car. When my sales men Bob was out with another customer. A Annapolis Subaru has a excellent staff everyone was eager to assist me in my search for my car. When my sales men Bob was out with another customer. Another member of the sales team jump in and took care of my problem. The staff was very professional and resourceful. More

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Painless purchase We received great attention from the sales person and had all of our questions answered. Already had an online quote so there was no hard sell. The f We received great attention from the sales person and had all of our questions answered. Already had an online quote so there was no hard sell. The finance guy was also very helpful in his explanations. More

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Hope it's a one-off I've had really good experiences so far with Annapolis Subaru, and with the service department. However, it is very difficult to understand why the se I've had really good experiences so far with Annapolis Subaru, and with the service department. However, it is very difficult to understand why the service department (which face to me is "Jimmy") fails to consider the customer's time a priority. If they want a car picked up when it's ready and they know that the customer has to come a long way in a lot of traffic, why can't they commit (and scheduled their technicians) to a fixed time. If you know on Thursday that all is left is a drive to test something on Friday, then why is that test drive not yet done at 3:30 p.m.? It's a rant, I know, but this is really not excusable. More

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Very Friendly and Professional Staff at Annapolis Subaru I initially visited Annapolis Subaru to look at and test drive the 2014 Subaru Outbacks. I had done some research on a few different vehicles and cam I initially visited Annapolis Subaru to look at and test drive the 2014 Subaru Outbacks. I had done some research on a few different vehicles and came to the conclusion that I wanted a Subaru Outback. I had owned my previous car for 10 years though, so I really had no clue what I was looking for in terms of the different features and models of the Outback. Erica and Billy were so helpful in guiding me in the right direction. I told them up front that I didn't want to pay extra for any features that were unnecessary, only features I would actually benefit from. They were very upfront and honest about everything. They were easy to talk to and understood my budgetary concerns. At no point did I ever feel like they were being too "salesy" with me. Through the entire process I felt as though they were tailoring the cars they showed me to everything I needed and wanted in a vehicle. In the end, I was very very happy with my purchase. I would recommend anyone looking for a new car to stop in to Annapolis Subaru. More

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New Subaru Outback I worked with John to purchase a new Subaru Outback. John was very patient and accomodating of my many requests during our protracted negotiation. H I worked with John to purchase a new Subaru Outback. John was very patient and accomodating of my many requests during our protracted negotiation. He always put me at ease and I felt assured that I was getting the best value not only on my vehicle, but from the dealership that was selling it to me and would be maintaining it for years to come. I trust John and Annapolis Subaru and would recommend them to anyone who wants to buy a great car without any gimmicks or pressure. John just wanted us to be happy - and we are. More

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Great experience Subaru of Annapolis was a great choice for us. Very welcoming staff,everyone was very friendly and helpful, I would highly recommend this dealership Subaru of Annapolis was a great choice for us. Very welcoming staff,everyone was very friendly and helpful, I would highly recommend this dealership to all my friends and family! More

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We had a good experience with this dealership. First we got a car which we had to return in a week or so, and we were happy to see that our needs and concerns were met at no additional price for us. Actual got a car which we had to return in a week or so, and we were happy to see that our needs and concerns were met at no additional price for us. Actually we had a good deal on a really nice car, thanks to Billy and his professional manner of solving problems. I would definitely recommend this place and of course Billy Sadtler. More

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Buying a car from Annapolis Subaru was my best car-buying experience ever. I worried about being pushed into a decision. But, John was friendly, listened, and gave me options. I know there were several peopl experience ever. I worried about being pushed into a decision. But, John was friendly, listened, and gave me options. I know there were several people working in finance and in service to get all the details in place and prep the car for me. I noticed and appreciated the teamwork. More

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Very enjoyable experience. The staff was accommodating and friendly. I explained what I had in mind and they provided several possibilities that matched the vehicle described. I was given the opportunit and friendly. I explained what I had in mind and they provided several possibilities that matched the vehicle described. I was given the opportunity to test drive several vehicles and once I found what I was looking for they worked with me on the price. Very easy to work with and there was no pressure to buy. Alan Soon was very personable and Billy Sadtler handled the closing details efficiently and professionally. I recommend this dealership! More

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My experience here was great and hassle free. Even though I purchased a used BMW from them and it wasn't their expertise, they did everything in their power to find the information I needed to make an though I purchased a used BMW from them and it wasn't their expertise, they did everything in their power to find the information I needed to make and informed purchase. Ed- was very nice and helpful. He worked with me while I was out of town over the holidays to ensure I didn't loose the car that I wanted. He took care of the minor issues I wanted corrected, such as detailing of the car wash etc. Billy- Once again hassle free, working with him on the financing was great. He made me feel comfortable with my purchase. Chris- Chris came out to check on me when the final sale was made and made sure I was comfortable and had everything I needed. He asked if he could do anything extra to help me and if so to let me know Overall if I had to use one word for them I would say: friendly More

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