Billy Monteverde | Page 2

My experience from Sales to Parts Depr to Collision Center had been amassing and impeccable!! Center had been amassing and impeccable!! More

by quiltyja Verified Customer Verified Customer

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You didn't figure it out. I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you di I paid$ to advise with no answer as to how to fix. Gonna chat w/Mgr Re giving me $$ back.. as you charged me didn't fix anything that you said you did.. await my call.. More

by Laura G Verified Customer Verified Customer

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Tony is an excellent Service Advisor. He is polite and keeps me updated on the progress of the work being done on my vehicle. Your staff is always friendly and helpful also. He is polite and keeps me updated on the progress of the work being done on my vehicle. Your staff is always friendly and helpful also. More

by Geanna57 Verified Customer Verified Customer

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Very happy with Ferman Chevy, will continue to come back and get my vehicles serviced and get my vehicles serviced More

by crschultz390 Verified Customer Verified Customer

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Everyone is always so easy to work with and helpful! We have purchased many family vehicles through Ferman Tarpon Springs over the years! We have purchased many family vehicles through Ferman Tarpon Springs over the years! More

by DebraHUGULEY76 Verified Customer Verified Customer

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I hate writing a bad review but because this dealer is so insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of th insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of the service, I noticed the front driver side wheel was damaged and scratched.. I know this damage was not there prior to my visit cause I walked the truck prior to drop off with the “Guest Relations Manager,” I even inquired about fixing a different wheel on the passenger side.. which they declined to repair. After calling back and then returning the next day to have them inspect the wheel I was told by the service department that he would have to get ‘additional approval’ from management…and he’d get back to me the next day. Of course that call never came, I contacted the service manager directly and he denied the damage occurred at the dealership and refused the pay for the repair…. What ever happen to taking care of the customer? This is a minor repair and minimal cost in the end, but instead they have now lost my business forever! More

by JKEMNITZER Verified Customer Verified Customer

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They were Prompt and courteous! Clean show room. Would highly recommend them to friends and family 😊 Clean show room. Would highly recommend them to friends and family 😊 More

by cazzolady Verified Customer Verified Customer

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Chance in sales and Steve in service are always top notch not to mention Ed at the top who is always great to work with too not to mention Ed at the top who is always great to work with too More

by dwj2776 Verified Customer Verified Customer

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Billy and Steve in the service department were awesome! Diagnosed and fixed the problem the same day. Diagnosed and fixed the problem the same day. More

by jeff@dockappeal.com Verified Customer Verified Customer

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I was really struggling with an AC issue and my previous service advisor retiring. It took several visits to resolve but car is cool again! Beverly, Tony and Billy were all gracious, kind and patient even service advisor retiring. It took several visits to resolve but car is cool again! Beverly, Tony and Billy were all gracious, kind and patient even when I wasn’t. Thank you all so very much! More

by MBWILKES Verified Customer Verified Customer

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