I have an extensive background in customer service and enjoy the process of helping people get into the right vehicle. I try to be straight forward and make the process friendly, easy and efficient.
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
8 yrs, 1 mo
Languages Spoken
English
Employee Video
37 Reviews
Write a Review37 Reviews of Billy Burke
July 03, 2022
Billy Burke was the best. We visited the dealership unsure exactly what we wanted. He is very knowledgeable and very patient. We test drove several cars. No sales pressure We visited the dealership unsure exactly what we wanted. He is very knowledgeable and very patient. We test drove several cars. No sales pressure at all. We left with a great feeling. Several phone calls/emails later we revisited the dealership. Again, we test drove several vehicles. Once we decided on which vehicle we wanted to purchase Billy walked us through the whole process. Everything went very smoothly and we drove away with our new to us Toyota Highlander. Very excited and happy. More
Other Employees Tagged: Travis Green
June 09, 2022
Loved that the website listed photos and specs of all cars - not making you call. My salesperson was calm - with a no pressure style - which was great! cars - not making you call. My salesperson was calm - with a no pressure style - which was great! More
Other Employees Tagged: Josh Cousino, Steve Kemp
May 02, 2022
Kept me quickly updated about availability for the 2022 Tundra (the market is crazy) which allowed me to get one much quicker than I expected! Thorough with the whole process. Great experience! Tundra (the market is crazy) which allowed me to get one much quicker than I expected! Thorough with the whole process. Great experience! More
Other Employees Tagged: Travis Green
April 22, 2022
I normally dread the car buying experience. However, I had a wonderful experience with Billy Burke! He was straightforward, a great/prompt communicator and I truly enjoyed working with him! I w However, I had a wonderful experience with Billy Burke! He was straightforward, a great/prompt communicator and I truly enjoyed working with him! I would (and will) use him again in a heartbeat. More
February 12, 2022
I am not a great customer to work with. I'm impatient, have lots of questions and change my mind a lot, and I mean a lot! So to say that Billy was patient, kind and hard working for me is saying a lot! have lots of questions and change my mind a lot, and I mean a lot! So to say that Billy was patient, kind and hard working for me is saying a lot! He is so kind and really goes the extra mile for you. He was always polite and straight forward and never lost his patience with me (like I said, that's saying a lot!). He is friendly and knowledgeable and genuinely cares about getting it right for you. I highly recommend Billy to anyone and everyone! More
Other Employees Tagged: Christine Donahue
January 15, 2022
Billy Burke is the kind of salesman who goes the extra distance to make sure the customer is well satisfied. I know he gave me the best deal in a leased Toyota Corolla than I ever received before from ano distance to make sure the customer is well satisfied. I know he gave me the best deal in a leased Toyota Corolla than I ever received before from another dealer. When our new lease ends, you can be sure I'll be calling Billy back for another leased Toyota Corolla from Heritage. I know I can depend on Billy and Heritage to treat me right and give me the best deal possible. 'Nuff said. Dave Demar More
May 21, 2021
Everyone was very nice but it seemed like two of the departments I dealt were not communicating well. I was told I would be able to drive vehicle home but it was not close to being road ready. If I had departments I dealt were not communicating well. I was told I would be able to drive vehicle home but it was not close to being road ready. If I had known that I would not have had to arrange a ride. Pretty inconvenient. The person who told me that had not told the salesperson More
Other Employees Tagged: Patrick Weeks
December 12, 2020
Billy was able to get us out of our old Subaru and into a brand new 2021 Tacoma! Billy was super helpful and friendly and I would definitely purchase from him again. brand new 2021 Tacoma! Billy was super helpful and friendly and I would definitely purchase from him again. More