Beverly Rhoads | Page 41

Outstanding customer service Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I wou Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I would highly recommend them! More

by Ford Customer Verified Customer Verified Customer

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I Have No Interest in Cars - Scranton Has Been Incredible! Changing of the Guard! ---I witness the renewing of talent at Scranton. BRAVO. What might be the most difficult task for a transition of management -- Changing of the Guard! ---I witness the renewing of talent at Scranton. BRAVO. What might be the most difficult task for a transition of management --- the transition of service! I have a nearly unique view of Scranton. My wife and I traded a Jaguar for a Cadillac in 1980 +/-. We have purchased a car from Scranton every few years since. There is "truth in anecdote." --- Scranton serviced our PT Cruiser for 10-years! --- With grace and caring and humor! More

by TED Verified Customer Verified Customer

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Been buying here for years I have bought a number of vehicles from scranton motors over the years and Dave Baeza never lets me down. Be sure to ask for him when you stop in. Roc I have bought a number of vehicles from scranton motors over the years and Dave Baeza never lets me down. Be sure to ask for him when you stop in. Rocky also on top of his game and the staff in general is always courteous and attentive without being the typical overbearing car dealer. I anticipate buying vehicles from them for years to come More

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Oil change and tire rotation Appointment are always prompt and customer service is exceptional. I usually wait but not too long. If service finds any issues I am notified at time Appointment are always prompt and customer service is exceptional. I usually wait but not too long. If service finds any issues I am notified at time of service. More

by CDEGRAY57 Verified Customer Verified Customer

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Exceptional service They keep you informed as to status of vehicle while it's being serviced. You never have to wonder. Great service department.....always friendly and They keep you informed as to status of vehicle while it's being serviced. You never have to wonder. Great service department.....always friendly and helpful. More

by RCLARK21 Verified Customer Verified Customer

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Excellent No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. No appointment but Scranton motors took care of my problem right away. Went out of there way to take care of me. I thank them for their service. More

by EANARGIRO Verified Customer Verified Customer

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My Grand Stay at Scranton of Vernon by Mary Ellen Wisneski As you arrive you are welcomed with smiling faces and you feel as though you are the only person they are helping. They are happy to help you with yo As you arrive you are welcomed with smiling faces and you feel as though you are the only person they are helping. They are happy to help you with your needs. They are professional, honest. If they find other things that need attention while servicing your vechile they will let you know.They dont pressure you to fix or change it but make you aware and show you. They tell you approximately how long it will take and costs, no hidden fees. I used to go to small shops to have my vehicle serviced but since I purchased my vehicle here, I decided to try their service. Glad I did, I will continue to have my vehicle serviced here from now on. Keep up the good work!! More

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Great service GM not so nice The service writing staff is top notch. Never have a problem. The new service manager seems very nice. I liked him as a service writer. The shop forma The service writing staff is top notch. Never have a problem. The new service manager seems very nice. I liked him as a service writer. The shop forman Steve, awesome to deal with. The GM Ryan needs some people skills. Not a very nice personality. The Scranton’s always were so personable. This fellow, not so much. Just look at the revolving door on the service manager’s position.I love the service staff but not the new management. You asked for my opinion and here it is. I talked to David Baeza in sales and he’s a great person. More

by Davolars Verified Customer Verified Customer

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Benchmark dealership As usual both the service and the staff were excellent. At times, I enjoy just going in to talk as I consider them as family. As usual both the service and the staff were excellent. At times, I enjoy just going in to talk as I consider them as family. More

by MARSHSTAN Verified Customer Verified Customer

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Key Fob Excellent service as always! Brought my car in to fix my key fob. Rich was so great and called me regularly with updates. When he realized it would ta Excellent service as always! Brought my car in to fix my key fob. Rich was so great and called me regularly with updates. When he realized it would take longer than anticipated, he arranged a loaner for me (thanks also to Beverly, the nice loaner lady for hooking me up!). When I picked up my car it was fixed and cleaned! I’ll always choose Scranton for service! More

by Heathee Verified Customer Verified Customer

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