Barun Afkhamnejad | Page 3

I bought a car from Penske Cerritos , it didn’t last 30 days before the car wasn’t working any more , when I called back and told them about it ,they didn’t care or wanted to help ,, I told them is not rig days before the car wasn’t working any more , when I called back and told them about it ,they didn’t care or wanted to help ,, I told them is not right that the car doesn’t work anymore when I haven’t even made the first payment , then they hung up on me, I wish they had the same energy when they where trying to get me to buy a car. Worst customer experience I’ve had dealing with a dealer ship so unprofessional to hang up on paying customers More

by mistergus27 Verified Customer Verified Customer

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You solicited my trade-in indicating that you could give me good value for it, especially since I had purchased it there! However this wasn't the case! You lowballed me on my vehicle for the trade in on a n me good value for it, especially since I had purchased it there! However this wasn't the case! You lowballed me on my vehicle for the trade in on a newer model! Then you rush the sale through without completing the certification of the vehicle. This finally got certified after having attempted to certify it with various problems which I found and have to have corrected wasting a lot of my time and effort! One of the further problems was that the vehicle had worn out tires and you were supposed to have replaced them with new tires however you replace them with decent used tires that ended up having leaks in both of the rear tires which had to be replaced and you finally gave me new tires for the rear at least! The front tires which should have been new, but we're good used ones, have about half life left! Also I took a trip with the vehicle and as it turns out it takes 2 miles of electric to actually go one mile for about the first hundred miles, then it gives me about 1 mi for 1 mi as it should for the entire time! It ended up using 215 Mi worth of electric to go about 170 MI. Under basically the same driving conditions with the vehicle set on cruise control, freeway driving. With light traffic! I've been driving electric vehicles for well over 10 years and get better than average miles per kilowatt! I was also not able to use either Heat or The Fan for fear of not being able to make the round trip, only using it slightly to clear the windshield! More

by CAP.PA.NEK2 Verified Customer Verified Customer

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Jonathan is really helpful I did got my car and he’s the one that help me to get it I really recommend to go to him if you need any help Or if you need a car I will help you as much as he can I will recomm one that help me to get it I really recommend to go to him if you need any help Or if you need a car I will help you as much as he can I will recommend him 100% ask for him don’t go to other heheh More

by PATRICEJANE72 Verified Customer Verified Customer

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Had an stress-free experience with Barun and staff at Penske Chevy. The pricing met my expectations and didn’t feel anxious about the process at all. Good job guys. Penske Chevy. The pricing met my expectations and didn’t feel anxious about the process at all. Good job guys. More

by cvaughn007 Verified Customer Verified Customer

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All the Staff was very helpful, professional, acknowledgeable. Also very friendly and took care of what I wanted on my purchase. Lean Sneed, was very helpful and patient to show me everything acknowledgeable. Also very friendly and took care of what I wanted on my purchase. Lean Sneed, was very helpful and patient to show me everything needed to know about my New 2024 operations. She was awesome 👍 More

by NFC53 Verified Customer Verified Customer

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Overall I had a very pleasant experience. They all really took the time to get me the best deal possible to make sure I left with my new car happy and satisfied. I am beyond happy that I chos They all really took the time to get me the best deal possible to make sure I left with my new car happy and satisfied. I am beyond happy that I chose to do business with Penske Chevrolet of Cerritos versus other dealerships around. I highly recommend doing business with the team at Penske Chevrolet , you won’t be disappointed. More

by Marissarate Verified Customer Verified Customer

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Good customer service everything was explained well and got a great discount on the vehicle I am a satisfied customer. got a great discount on the vehicle I am a satisfied customer. More

by MRPRZJR Verified Customer Verified Customer

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Staff is friendly and professional, will recommend to family and friends. My experience was the best of all my car shopping. This is the 4th car dealership I had visited that day. family and friends. My experience was the best of all my car shopping. This is the 4th car dealership I had visited that day. More

by MANSI.4520 Verified Customer Verified Customer

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Very sketchy and money hungry. They do anything to get over on you. Not the best Chevy dealer. AVOID. Way better dealers out there They do anything to get over on you. Not the best Chevy dealer. AVOID. Way better dealers out there More

by Mikejay37 Verified Customer Verified Customer

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Very helpful during the entire purchase process. Would recommend to friends and family. Thanks for all your help. Would recommend to friends and family. Thanks for all your help. More

by constantforce_1 Verified Customer Verified Customer

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