Barry Brown

Very helpful and knowledgeable about every aspect of my experience.. The car that I ordered came exactly how I wanted it and was very well taken care of until I picked it up. experience.. The car that I ordered came exactly how I wanted it and was very well taken care of until I picked it up. More

Helpful 0

Report | Print

I purchased a used Truck from McKenney Chevrolet and I cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot o cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot of drama in your life buy somewhere else! More

Helpful 0

Report | Print

Potential Buyers Read, Read I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person an I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person and get frustrated and sick to my stomach. That is absolutely no exaggeration although I wish that it were. We bought a "Certified Pre-Owned" Traverse in October 2015. I've already had to take it for major service three times. It's already leaked oil in the cylinders due to the head gaskets leaking. This caused the vehicle to smoke. The vehicle has been wrecked prior to my ownership. Not disclosed to me although Certified Pre-Owned vehicles pass a "101 point inspection" that includes emblems and floor mats (read on). Oil all over my driveway now. The tailgate does not have the Traverse emblem on it, but does have the McKenney sticker which I find humorous. I've left it on there so when people ask what kind of vehicle it is; I can share my story. I have used old carpet for floor mats b/c "it didn't come with any" (per the salesperson), but certified vehicles are supposed to. There is currently an awful whine in the transmission. It is just a really bad situation. I am counting the days until I can trade this car back in and get something reliable for my family. I love the Traverse model, but I wanted a reliable one. I'm at 40,000 miles with oil in my cylinder, no floor mats, a whine in my transmission, oil everywhere on my driveway, no emblems, and who knows what else that hasn't come to fruition yet. I hate even driving it. Luckily, it's my wife's to drive although I worry about when it's going to stop running and we are going to be in an even bigger hole. The local dealership I've taken it to for repairs has said that it had no business being "Certified Pre-Owned" . The tailgate has been replaced. If it were ever to have to be removed it should be a challenge as the bolts are good and rounded off. Really frustrating. Unfortunately...even though touted as a great dealerships and most of the older reviews say the same, I urge all potential buyers to move a lot further than the Carfax (which was clean) and inspect the vehicle very, very carefully. They aren't big on disclosing issues. You are more than welcome to see mine. I am counting the days until I can get it off my hands albeit at a huge loss. Check, check, check....long gone are the days of being able to put trust in auto dealerships. There priority is moving vehicles, not checking them before they do. More

Helpful 0

Report | Print

It was a positive experience. Friendly staff. Clean, comfortable atmosphere. Knowledgeable sales associate. I would buy my next car here and recommend this dealership to others. Th Friendly staff. Clean, comfortable atmosphere. Knowledgeable sales associate. I would buy my next car here and recommend this dealership to others. Thanks for making car buying a great experience. More

Helpful 0

Report | Print

Perfection doesn't even begin to describe my experience with these guys!! I found my car online, applied, they called with approval that night. The next day they delivered my new car to me at my experience with these guys!! I found my car online, applied, they called with approval that night. The next day they delivered my new car to me at my work!! Talk about convenience!! Paperwork only took 10 minutes and that was it!! All done!!! The most wonderful customer service!! It was as easy as click, sign and drive!! Thanks guys!!!! Tanya More

Helpful 1

Report | Print

Excellent customer service Great, immediate attention No pressure Felt salesman was honest Feel I will get good service on vehicle after I buy it Answered all questions No pressure Felt salesman was honest Feel I will get good service on vehicle after I buy it Answered all questions More

Helpful 0

Report | Print

I have bought three Nissans in the past. I was lied to more than once about what my package included, ect. Mark really took the time to listen to what I wanted and could afford. When I left out of there y more than once about what my package included, ect. Mark really took the time to listen to what I wanted and could afford. When I left out of there yesterday, I was really excited to be driving off in a GMC. More

Helpful 0

Report | Print

Outstanding Experience overall! This dealer came highly recommended by a family member, and I certainly see why. From start to finish, this was the most helpful and easy car buying experience I have had. recommended by a family member, and I certainly see why. From start to finish, this was the most helpful and easy car buying experience I have had. They didn't have the color I wanted and did a locate to find it from a nearby dealership and get it delivered here. Very reasonable and upfront in discussions/negotiations - very genuine people with no sales tactics or pressure. Bill Starke was my sales consultant and extremely helpful. Took time to explain the process to me, answered my many questions, and even came in on his day off (New Years Day) when the car arrived to get it setup and ready for me! Managers Matt and Pete were also very helpful and courteous. Barry the business manager prepared all the paperwork and discussed it in detail. Overall extremely satisfied with my experience and service. Will certainly come back to them for my next car! More

Helpful 0

Report | Print

We picked up our 2013 Traverse early this afternoon. SUPER job by your entire staff (especially Mark Queen - our sales rep). We were welcomed like old friends even though we had never met before. We SUPER job by your entire staff (especially Mark Queen - our sales rep). We were welcomed like old friends even though we had never met before. We're quite pleased with the entire experience. Thanks. More

Helpful 0

Report | Print

Everyone at Mckenney was wonderful! They were super friendly and made the hectic task of buying a new car easy and pleasant. They were honest and shared all pricing and information openly. I look for friendly and made the hectic task of buying a new car easy and pleasant. They were honest and shared all pricing and information openly. I look forward to driving my new Traverse and using McKenney again in the future! I would highly recommend this dealership! More

Helpful 0

Report | Print