Barbara Lavendusky | Page 3

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your feedback from your recent visit to the service department of Lawton CJD. The cost of vehicle ownership has increased over the last few years due to many factors. We attempt to keep the charges as low as possible, but inflation has hurt everyone. We are pleased to hear that the work was done to your satisfaction as we hold that to the highest of standards. If you wish to discuss your visit further, please dont hesitate to reach out to me. My direct line is 580-771-3339. Thank you, Todd Brown.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words, Jeff! We're delighted to hear that you consistently receive great service from our dealership. Providing a friendly and helpful experience for our customers is our priority, and we're grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to let us know.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. We strive to fix every vehicle right the first visit, but it appears that we have fallen short. I personally spent time with your vehicle on your 2nd visit when you brought it back to our facility. Unfortunately, we have had issues duplicating the concern that you were having. We had a master technician assigned to your vehicle both times it was in. We asked you to ride with a technician to show him what you were feeling but you did not bring it back to our facility. Rest assured, we did install the parts and completed the maintenance on the vehicle that you paid for. While it's understandable that you may not feel entirely satisfied with the outcome, I urge you to provide an accurate review, avoiding any misleading claims. Should you wish to discuss this matter further, please feel free to reach out to me directly at 580-771-3339. Thank you.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, TIALPA67! We're glad we could assist you promptly and address all your questions. If you ever need our services again, feel free to reach out. Have a wonderful day!

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, JC. We're glad to hear that you feel taken care of when you visit us. Your satisfaction is important to us, and we'll strive to make your experience even better next time. If you have any specific concerns or suggestions for improvement, please don't hesitate to let us know. We appreciate your continued support and look forward to serving you again soon.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback, Lester! We're pleased to hear that you had a great experience with us and that the work was completed to your satisfaction. We take pride in maintaining a clean and welcoming dealership environment for our customers. If you have any further comments or need assistance in the future, please feel free to reach out.

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Deric! We're glad to hear that everything went smoothly and that we were able to identify the issue and order the necessary part to fix it. If you have any further questions or need assistance, please feel free to reach out to us.

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Malden! It's always a relief when repairs are covered under warranty without any out-of-pocket costs. Glad to hear you had a positive experience with the service and staff. If we can be of further assistance, please let us know. Thank you.

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Jermaine! We're delighted to hear that our dealership could address all your concerns efficiently and helpfully. We look forward to serving you in the future!

Lawton Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience, JOHNSONTARA1972. It's definitely frustrating to encounter unexpected issues after a purchase. We would like to hear more about your experience. Please give us a call at (580)771-3339.