Shaun Hamilton

Rebecca went above and beyond, her persistence and follow-up was terrific. The Sales Manager was extremely helpful as well. I will recommend the dealership to friends and family! follow-up was terrific. The Sales Manager was extremely helpful as well. I will recommend the dealership to friends and family! More

by JIMFLETCHALL Verified Customer Verified Customer

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Courteous, professional, helpful, and prompt. Accommodated scheduling, and assisted with transportation while repairs were being made. Work was completed on time and with excellent results. Accommodated scheduling, and assisted with transportation while repairs were being made. Work was completed on time and with excellent results. More

by shrinknoshrink Verified Customer Verified Customer

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very nice dealership professional and polite service department everything was done on time and clean department everything was done on time and clean More

by carjerwil Verified Customer Verified Customer

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Shawn and the service department always provides the best quality service. Shawn professionalism is the very best. He has respect for the individual attitude. The whole service team get it right the first ti quality service. Shawn professionalism is the very best. He has respect for the individual attitude. The whole service team get it right the first time. I can count on them and I wouldn’t take me truck to no other dealership. A shout out to Shawn for always getting it right the first time More

by Duranteplace@aol.com Verified Customer Verified Customer

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Timely and great customer service. I would recommend to friends and family for service needs I would recommend to friends and family for service needs More

by cjohnson73 Verified Customer Verified Customer

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I brought our 2023 Jeep Grand Cherokee in for multiple repairs, I went over all the issues with the Service Manager {Todd} and the Service Writer {Shaun} I also had multiple videos of the issues acting up repairs, I went over all the issues with the Service Manager {Todd} and the Service Writer {Shaun} I also had multiple videos of the issues acting up. I also gave them a full google document of everything that was wrong and that needed to be done on our Jeep, this was on Jan. 18, 2024 at around 12:30 pm. The next time anyone had spoken to us about our Jeep was on 2/2/2024, then on 2/15/24, and then finally on 2/27/24. Then we went the whole month of March and almost the full month of April until we heard from anyone from service. During this whole time we were getting alerts from our Jeep app about SPEED ALERTS {87 mph on a 45 speed alert}, CURFEW ALERTS [Jeep was out after 6:00pm}, and the BOUNDRY ALERT {saying it was to far from dealership, then on April 23,2024 I got a alert saying there was a THEFT ALERT. So after our Jeep being gone over four months, I was informed today when I finally able to pick it up {went to get it last Wednesday but there was a bunch of damage, ie: Dent under passenger mirror, scratches on drivers and passengers front fender, gas door, dent above gas door}, Scratches still on passenger front fender I'm done... then my service writer informs me that the repair tech only fixed like maybe two things out of the twenty eight that was wrong, even though EVERYONE has seen the videos, and agreed before I dropped it off, that we would be taken serious, about our issues. Absolutely not what anyone should have to deal with when you buy a brand new $58k SUV. I get into the JEEP to leave the gas gauge is buried in the red, and it was a FULL TANK when I dropped it off, but I'm sure whom ever was driving it, definitely knew that it was out of gas, and they just didn't care at that point. I just hope anyone that reads this rating thinks about the service, before making the decision of dropping off your new SUV to be not repaired and gone for months. More

by GREENXTREME2000 Verified Customer Verified Customer

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I took my truck the service center for some warranty work. After the this time taking it, it was repaired. I thank them for getting it repaired. work. After the this time taking it, it was repaired. I thank them for getting it repaired. More

by POORBOYWELL Verified Customer Verified Customer

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"Sean was fantastic to work with! He effortlessly tackled a complex problem, making it seem effortless. His patience and clear communication kept us well-informed about our vehicle's He effortlessly tackled a complex problem, making it seem effortless. His patience and clear communication kept us well-informed about our vehicle's status. I would gladly work with him and the service department again, rating him a solid 10/10." More

by gcbrookes Verified Customer Verified Customer

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Great dealership with exceptional service everytime I bring out two vehicles in for maintenance and warranty work. bring out two vehicles in for maintenance and warranty work. More

by JB Verified Customer Verified Customer

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Was a good experience treated with courtesy and all explained completely and was given a reminder of upcoming suggested maintenance all done quickly explained completely and was given a reminder of upcoming suggested maintenance all done quickly More

by papajohnduncan Verified Customer Verified Customer

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