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Austin Berkes
Austin Berkes | Page 2
Parts Manager
Lithia Volkswagen of Des Moines
5200 Merle Hay Rd
Johnston, IA 50131
40 Reviews
Dealership Experience
12 yrs, 4 mos
Industry Experience
17 yrs, 5 mos
40 Reviews of Austin Berkes
Verified Customer
Helpful 
May 17, 2021
Thus far my experiences with the service department have been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. been exceptional! Both Linda and Kevin listened to my issues and resolved in a trustworthy manner. I'm satisfied with services received. More
by CSNOYES13
Other Employees Tagged: Kevin Caldwell , Linda Cramer
January 03, 2021
Absolutely wonderful experience! Very professional, courteous, and friendly. Extremely impressed! Thank you for also working us in during COVID-19. Stay safe and thank you for your services! courteous, and friendly. Extremely impressed! Thank you for also working us in during COVID-19. Stay safe and thank you for your services! More
by LISALIVELY34
Other Employees Tagged: Linda Cramer
December 13, 2020
An excellent experience overall. Sales was curious, polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and ha polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and has been attentive to questions. General manager was concerned and attentive to entire situation. More
by djsweat
Other Employees Tagged: Ron Anderko, Zachary Klabunde, Justine Trijeque
November 09, 2020
Service center was very helpful and pleasant. I also spoke with a helpful sales person named Dane who was very helpful and pleasant. I prefer to talk with someone other than my original salesman. Not re spoke with a helpful sales person named Dane who was very helpful and pleasant. I prefer to talk with someone other than my original salesman. Not real pleased with his during and after the sale experience. More
by RONTAYLOR1
Other Employees Tagged: Dwayne Hill, Dane Larsen
November 06, 2020
First class dealership offering great inventory, very well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats which should be in every car More
by Bdhillwoodrestore
Other Employees Tagged: Peggy Ferguson, Sue Hannam , Brian Braak, Linda Cramer, Dwayne Hill
October 27, 2020
Overall an acceptable rating. I will try the service department and see how they communicate. The salesperson was knowledgeable on product. Attentive in buying process and inattentive after the sale con department and see how they communicate. The salesperson was knowledgeable on product. Attentive in buying process and inattentive after the sale contact. I will look for another person to connect with. The parts department was very helpful in finding a part for me that I had to replace as it was not replaced prior to delivery. They also assisted me in it's installation. I believe it took an exceptionally long time to complete the paperwork. More
by RONTAYLOR1
Other Employees Tagged: Ron Anderko, AJ Highsmith, Dwayne Hill, Jeremy Lester
October 13, 2020
Great customer service. Service was fast and friendly. Jonny in the service department is second to none. Extremely knowledgeable. Very helpful. Always goes the extra mile. Jonny in the service department is second to none. Extremely knowledgeable. Very helpful. Always goes the extra mile. More
by Tony Morrison
Other Employees Tagged: Jason Halstead , Jonny
July 18, 2020
I am 100% satisfied with all my experiences with the folks at Lithia! I knew exactly what I was shopping for and every hing has been hassle free folks at Lithia! I knew exactly what I was shopping for and every hing has been hassle free More
by BETSYSMEMORIALGARDENS
Other Employees Tagged: Peggy Ferguson , Dwayne Hill, Lamont Johnson, Doug Sander
July 16, 2020
I was sold a used car and it didn't last me more then a week I took it back and they took car of me and got me into some thing way better week I took it back and they took car of me and got me into some thing way better More
by STEPHANIEJEANBOOK
Other Employees Tagged: Alex Henson, Jeremy Lester
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