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Austin Aufie
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637 Reviews
Languages Spoken
English
637 Reviews
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637 Reviews of Austin Aufie
July 29, 2019
Awesome and Friendly! Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. Af Store opened promptly at 7 am, Austin greeted me with a smile and reviewed all the service I was getting that day. He was super clear and thorough. After a short wait, I caught the shuttle to work and was amazed when the car was ready by lunch time as you were also fulfilling an air bag recall as well as the 30,000 mile service. Excellent work all around, and the cost came in lower than I expected. Thank you Basney Service! More
by BLOEB
Verified Customer
Helpful 
July 29, 2019
Honest and Timely The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but u The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but ultimately listened to me about the issues important to me. They were also very timely in their response and service. Would definitely recommend!! More
by natalie.vanarsdall639
Other Employees Tagged: Chip Basney, Jay Basney, Ron Lemanski, Alan Royce , Brian Lynn, Matt Mulstay, Brad Pankow, Don Perkins III, Bryan Smith
July 25, 2019
Excellent service I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good I had a very pleasant experience with this delearship. Only concern was it was little expensive but the customer service from Austin was so good More
by su7970
July 25, 2019
Good and Fast Service I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arriv I went to Basney Honda to originally get an oil change, possibly a tire rotation and have my brakes checked. I did not have an appointment. Upon arrival I was told there would be at minimum a 2 hour wait before my car could be worked on. I was unable to wait that long and Austin was able to get me in the very next day with an appointment. Faster than I expected!! Your service of having a driver take me back home so I could work and then pick me up when my vehicle was done is a good one as well. Thank you. More
by RLBOHN1
July 24, 2019
Excellent customer service. Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics o Austin, Matt, and others are always welcoming. They are great not only to discuss business with but they are easy to talk to when it comes to topics outside of car service. These guys are great. Thank you. More
by tcarch85
July 23, 2019
Over and above The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so che The Basney Service Crew went above and beyond during my visit. They reattached an engine/ transmission splash guard for me at no charge and did so cheerfully. More
by RLWEED
Other Employees Tagged: Matt Mulstay
July 22, 2019
Bye bye zoom zoom hello Honda! Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just askin Could not imagine a smoother transition from Mazda to Honda. Brandon made the entire process smooth and stress free. No high pressure sales just asking great questions to make sure my needs were met. Love that the dealership offers free car washes for life. Austin always greets me with a smile in the service department. Wish they were available on weekends though. Anything that I have needed since buying I just contact Brandon and he puts me in touch with the right department or person. 5 star experience. More
by Evolver311
Other Employees Tagged: Brandon Wilson
July 20, 2019
Great service, in and out quickly! I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. I’m treated with kindness and respect. Service is excellent and very timely. I’m very pleased with the care given to me and to my car. More
by nj.larry
Other Employees Tagged: Rodger Loveing
July 18, 2019
Great Customer Service! Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. Service was quick and they did just what they said they would do. No hidden costs. Austin is great to work with and is always honest and upfront. More
by MELDEWP
July 18, 2019
Satisfied! The trim in the back of our CRV inside kept popping up, it was fixed, but popped up again, Austin figured it out it was a clip that also needed to be The trim in the back of our CRV inside kept popping up, it was fixed, but popped up again, Austin figured it out it was a clip that also needed to be replaced as well, so far, so good!! Matt also helped me with the lane changing warning, he set it so it is always on, it kept shutting off for whatever reason, but he straightened it out for me!! Matt & Austin are very pleasant to work with!! More
by rlwjingles
Other Employees Tagged: Matt Mulstay
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