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Artie Gonzales
Refer Me
95 Reviews
Dealership Experience
5 yrs, 3 mos
Industry Experience
11 yrs, 1 mo
95 Reviews
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95 Reviews of Artie Gonzales
July 07, 2021
Spoke with Artie Gonzales the service manager about standing by the Subaru brand and providing an initial routine service check and he said the service agreements are not transferable. Man did they tak standing by the Subaru brand and providing an initial routine service check and he said the service agreements are not transferable. Man did they take that original owner for a ride. He paid extra to maintain his brand new Forester and ended up trading it in at the Honda dealership and taking a loss on it rather than deal with the service department. I was told a story about why he traded his vehicle in that does not correlate with the number of times he took his Subaru to the service department. Unfortunately, I found this out after I bought the vehicle. Not impressed with this dealership or service department at all. I’m definitely not recommending Tucson Subaru to anyone. More
by Disappointed 1st time Subaru owner
Helpful 
July 06, 2021
I truly appreciate how everyone works as a team to process everyone through the service area. They make it look effortless while being kind and professional. Thanks! process everyone through the service area. They make it look effortless while being kind and professional. Thanks! More
by Maggie Gilmer
Other Employees Tagged: Brittney Ottaviano , Richard Drow
May 29, 2021
Super helpful! Debbie was so sweet and patient when I wasn’t sure which car to go for. The car I got wasn’t ready yet so they loaned me a car in the mean time which was so nice of them, thank you all! wasn’t sure which car to go for. The car I got wasn’t ready yet so they loaned me a car in the mean time which was so nice of them, thank you all! More
by Linnea
Other Employees Tagged: Curt McHenry, Debbie Bravo
February 05, 2021
Everyone at this dealership is friendly, courteous, knowledgeable. The immediate reaction is that the guests arrival is like a fine tuned machine. Everyone know what they are doing. The dealership is b knowledgeable. The immediate reaction is that the guests arrival is like a fine tuned machine. Everyone know what they are doing. The dealership is bright, open, clean and well attended. More
by tjrsk3
Other Employees Tagged: Monica Estrada
November 25, 2020
Excellent service and very professional. Artie identified problems with the vehicle and opposed reasonable solutions and this was done in a timely and efficient manner. problems with the vehicle and opposed reasonable solutions and this was done in a timely and efficient manner. More
by BNL
November 16, 2020
WOW this guy knows his stuff. In a little under an hour he took us through each of our new Subaru's switches and bells. (lots of bells) He also said that if we needed a refresher course just call and get a he took us through each of our new Subaru's switches and bells. (lots of bells) He also said that if we needed a refresher course just call and get an appointment. Thanks Steve, More
by russstory2001
Other Employees Tagged: Dan Ford, CJ Nichols , Steve Norris, Anthony Perez
November 06, 2020
My experience with Monica was Outstanding she was very professional. She was great at communicating when my car was complete and even gave me a free car wash! professional. She was great at communicating when my car was complete and even gave me a free car wash! More
by Sam
Other Employees Tagged: Monica Estrada
November 06, 2020
Excellent service by friendly and attractive staff. I would recommend Tucson Subaru to anyone looking for a good time. I have made my past few cars Subaru and I don't regret it. would recommend Tucson Subaru to anyone looking for a good time. I have made my past few cars Subaru and I don't regret it. More
by Smiles
Other Employees Tagged: Chris Valencia , Raj Sihota
October 30, 2020
Excellent care from arrival at the drop off all the way until they bring back your car from the garage all fixed up. Jesse Friedman provides superb customer service, thoughtful in every way! Thank you Suba until they bring back your car from the garage all fixed up. Jesse Friedman provides superb customer service, thoughtful in every way! Thank you Subaru for hiring excellent humans! More
by Karina in Tucson
Other Employees Tagged: Jesse Friedman, Jordi Acosta, Chris Valencia , Kage Krol, Frank Martinez, Ryan Schobel, Raj Sihota
October 07, 2020
Right from the start was great service. Monica stayed she would call and keep us informed and she did. Very happy with service. Good communication would call and keep us informed and she did. Very happy with service. Good communication More
by mbkwhw1952
Other Employees Tagged: Monica Estrada
Dealership Inventory (358 Vehicles)
2018 Chevrolet Silverado 1500
used
Black exterior
6-Speed Automatic Electronic with Overdrive
4x4
