Ariel McFarland | Page 2

This was the best service appt I have ever had here. You can truly tell they have been working hard to fix past issues and I couldn’t be more pleased. Great job You can truly tell they have been working hard to fix past issues and I couldn’t be more pleased. Great job More

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What a great place to buy and do service! Everyone is very nice and helpful! Everyone is very nice and helpful! More

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They we’re friendly but did not find where the wind noise was coming from. was coming from. More

by BOTHWELLRICK Verified Customer Verified Customer

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I've had overpriced poor service in the past. I received a discounted oil change and tire rotation to return since they had new management. I had a low tire pressure light when I arrived. After I received a discounted oil change and tire rotation to return since they had new management. I had a low tire pressure light when I arrived. After the service the tire pressure light was still on. The attendant said it was probably the spare tire. So 15 minutes later the light was off and I was on my way. With a oil change reminder sticker that had a milage number that related to nothing close to the odometer. At best 80k off More

by jeast_1 Verified Customer Verified Customer

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Your rep Ariel has been excellent PR person, however parts delivery late and slow and not always what needed. The repair took about 4 months to be concluded parts delivery late and slow and not always what needed. The repair took about 4 months to be concluded More

by Gratzu44 Verified Customer Verified Customer

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I will NEVER return, Cesar is a rude jerk who needs customerservice training! CHEVYFORLIFE FROMNOWON customerservice training! CHEVYFORLIFE FROMNOWON More

by luvcolts18 Verified Customer Verified Customer

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My experience at Carver Toyota was nothing short of exceptional, as I was assisted by a dedicated team of professionals who made my car-buying journey seamless and enjoyable. Part 1: Shea's Experti exceptional, as I was assisted by a dedicated team of professionals who made my car-buying journey seamless and enjoyable. Part 1: Shea's Expertise in Sales My initial contact at XYZ Motors was with Shea, a true gem in the world of car sales. From the moment I entered the showroom, Shea's warm and welcoming demeanor put me at ease. Shea's professionalism and attention to detail were evident during the test drive, where he showcased his expertise about the vehicle's features, performance, and safety aspects. His patience in answering all my queries ensured that I felt informed and confident in my choice. Shea's dedication to providing top-notch service was evident as he went the extra mile to ensure the vehicle was in impeccable condition when I picked it up. His commitment to customer satisfaction is truly commendable. Part 2: Mike's Expertise in Finance This is where Mike, the Finance Manager at XYZ Motors, came into the picture. Mike's approach was both professional and transparent, making the typically daunting finance process surprisingly stress-free. Mike took the time to explain various financing options, helping me understand the intricacies of interest rates, loan terms, and insurance coverage. His expertise allowed me to make an informed decision tailored to my financial situation. What truly stood out about Mike was his dedication to finding the best financing solutions, ensuring that I received the most competitive rates available. His ability to streamline paperwork and expedite the approval process made my car-buying experience efficient and convenient. He was an absolute pleasure to talk to, and he actually made the experience pretty fun. Part 3: Ariel's Excellence in Service After completing the purchase, it was reassuring to know that the exceptional service didn't end there. Ariel, from the service department, demonstrated a commitment to maintaining the high standards set by Carver Toyota. When it was time for routine maintenance, I scheduled an appointment with Ariel, who promptly accommodated my request. She took the time to explain the service process and provided valuable tips for keeping my car in optimal condition. Conclusion: Shea, Mike, and Ariel each played a crucial role in making my car-buying journey a memorable and positive one. Their dedication to customer satisfaction, professionalism, and expertise in their respective roles are a testament to Carver Toyota's commitment to excellence. I would wholeheartedly recommend Carver Toyota to anyone in search of a premium car-buying experience, thanks to their exceptional team of professionals. More

by sihaskell Verified Customer Verified Customer

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I arrived early and they took me in early. I was in and out in about an hour. Everyone I spoke to was super helpful and friendly. I don't see myself taking my car anywhere else. Ariel was the I was in and out in about an hour. Everyone I spoke to was super helpful and friendly. I don't see myself taking my car anywhere else. Ariel was the person who got me checked in and everything and she was great. She explained everything very well. Overall it was a great experience. More

by ABIGAILGATES2495 Verified Customer Verified Customer

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Very friendly and professional. On time and took time to explain the work performed. Great coffee! On time and took time to explain the work performed. Great coffee! More

by STEVEW392 Verified Customer Verified Customer

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They were friendly and efficient. I am only visiting in Indiana and they provided excellent se in an emergency situation. I am only visiting in Indiana and they provided excellent se in an emergency situation. More

by ALTHEAM56 Verified Customer Verified Customer

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