April Newsome | Page 2

An express oil change shouldn’t take 2 1/2 hours. A very long wait A very long wait More

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Took two vehicles in to get a oil changes and get synthetic oil but only one was changed to synthetic very disappointing since I live 30 miles away synthetic oil but only one was changed to synthetic very disappointing since I live 30 miles away More

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Every one has been outstanding and friendly and always professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my e professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my experiences with dealerships keep up the great work and take care have a blessed day More

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The service department at this dealership is exemplary. I bought a new truck there two years ago, and they have been the only ones to service it, because they always do such a great job. Straight forward i I bought a new truck there two years ago, and they have been the only ones to service it, because they always do such a great job. Straight forward information, value pricing, and attentive staff and technicians. Reasonable prices too. You will not be disappointed! More

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They are always friendly. I’m not great with cars but they always make sure I have all the information on what I need. they always make sure I have all the information on what I need. More

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They did a great job, just wish they would have mentioned how much they were going to charge me for the labor for a rear brake job BEFORE they did the work. I ended up spending $400 for a rear brake job and how much they were going to charge me for the labor for a rear brake job BEFORE they did the work. I ended up spending $400 for a rear brake job and an oil change, with nitrogen fill in tires, and I didn’t expect it. I NEVER would’ve gotten it had I known it was going to be $400 total. I would’ve just gotten the oil change and nitrogen fill. More

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Excellent customer service. Minimal wait time. Everyone nice and friendly. Always have a positive experience. nice and friendly. Always have a positive experience. More

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Service department personnel are outstanding. Work is quick, thorough, and dependable. Pricing is fair and reasonable, and work is backed up with guaranteed. Great place! quick, thorough, and dependable. Pricing is fair and reasonable, and work is backed up with guaranteed. Great place! More

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Great Customer service hands down. Always great feedback. I'll more than likely purchase my next truck from them I'll more than likely purchase my next truck from them More

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The crew at Thomson Chrysler Dodge Jeep Ram were exceptional to work with. My 2006 Dodge Viper had a recall that required the Restraint Control Module to be replaced. This requires half the dash to exceptional to work with. My 2006 Dodge Viper had a recall that required the Restraint Control Module to be replaced. This requires half the dash to be removed for access / replacement. My Viper has only 6500 hundred miles on it and I was a bit apprehensive to have the work done at all since the car is more of a collector car instead of a daily driver. I took the car in they had someone do the work that understood the need to not scratch up the dash panels and to be careful with the car. The tech (Chris Baldwin) did excellent work and didn't leave a mark on any of the panels or screws that had to be removed. Thanks to Doug Beasley (Service Manager) and April Newsome as well for getting the work lined up and having the right person for the job. They will continue to be my dealer of choice for any special service work needed on my Dodge Viper or my Ram Truck. Ed More

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