Anthony Sayer | Page 2

Great sales force and great service department, always friendly and attentive customer service. Have recommended to many customers. friendly and attentive customer service. Have recommended to many customers. More

Helpful 0

Report | Print

Over the years we have bought about 6 cars from Dave at DeanTeam. Dave has been super patient with scattered demands of my imagined ‘perfect car’. The last car I bought, a Tiguan, Dave begged me to test dr DeanTeam. Dave has been super patient with scattered demands of my imagined ‘perfect car’. The last car I bought, a Tiguan, Dave begged me to test drive, but I was sure, it wasn’t for me! After months of searching, I gave in, I test drove the Tiguan… Ha!! Who knew, it was my ‘perfect car’? Dave did! I just texted him the other day, thanking him again, because I was joyously driving my Tiguan :) P.S. Service Dept. at DeanTeam is awesome too! More

Helpful 0

Report | Print

Have been doing business here for years. Dave Schultz is very professional and always going goes the extra mile to make things work. John, Tom and Anthony in the service department are great to work with as very professional and always going goes the extra mile to make things work. John, Tom and Anthony in the service department are great to work with as well. More

Helpful 0

Report | Print

Amongst automotive enthusiast, dealers and service centers. Dean Team is regarded as the worst dealer in St. Louis so much so it has become a joke. Let me tell you an example. My girlfriends father bo centers. Dean Team is regarded as the worst dealer in St. Louis so much so it has become a joke. Let me tell you an example. My girlfriends father bought their VW Jetta here and has had it serviced here since and when I heard that's where they were taking it. I was like ok let's see if the rumors are true. It is true. They tried charging for warrantied work, for when the part failed again. They didn't install the alternator properly which caused the belt to shred, That didn't need to be replaced in the first place because of a multimeter test showing that the old one was fine. Then they put in a aftermarket alternator from car quest that isn't even for the car. They tell the owner my girlfriends father nothing of this. Then worse they get the car back and they completely sheered off the exhaust. When originally it was a exhaust gasket that needed replacing. Said it was not their problem. They clearly broke the exhaust by lifting the engine and changing the pulley sheering off the exhaust and replaced the pulley with some random one that doesn't even match the original. My coworkers have heard the car before and they were with me and the first thing they said is that "they broke your car man" They refuse to make it right stating the exhaust isn't their problem and that the wrong pulley is good enough and to let them know if the belt falls off. Whatever you do don't take your car here for service or buy a car from them. They're diagnosis methods are severely flawed. They're repair methods are reckless They don't even call back to make it right More

Helpful 4

Report | Print

Lies they are telling I wrote early bout them messing up My Volkswagen Beetle and charging me to fix it I went on the reviews and now I see that they said they reach out to I wrote early bout them messing up My Volkswagen Beetle and charging me to fix it I went on the reviews and now I see that they said they reach out to me to fix the issues lies all lies I spoke with someone bout buying a car which I wouldn’t do with them and I reported them to the bbb cause ripping people especially females out of their money isn’t right More

Helpful 0

Report | Print

So much easier than expected My 2002 VW Jetta broke down two days after Christmas. Familymembers and friends advised me to get a car through Carmax. I checked it on line and they My 2002 VW Jetta broke down two days after Christmas. Familymembers and friends advised me to get a car through Carmax. I checked it on line and they did not have a low mileage, used Tiguan which I thought was what I wanted. I used Dean Team Kirkwood repair for several years and they were always very good to me. Because of this service, I decided to start the car buying process at Dean Team Nick helped me get a 2016 Low mileage Tiguan. He was very patient as I test drove not only this car but also a Subaru. We negotiated an agreed upon price. Nick made the process so much easier than I expected. Bill in finance tidied up the final paperwork and I have been happily driving my Tiguan since. More

Helpful 0

Report | Print

Dean Team is running on all cylinders. The focus of Dean Team is to build long term customer relationships, and they excel at accomplishing that. The combination of professionalism, friendl The focus of Dean Team is to build long term customer relationships, and they excel at accomplishing that. The combination of professionalism, friendliness and dependability is unbeatable. Dave Shultz came in on his day off to help us with the purchase and orchestrated our experience so that we were able to close in record time. Colin has built a well oiled, coordinated organization that always aims to please. Great buyer and service experience. More

Helpful 0

Report | Print

Good experience I don't get a hard sell and like the cars I can find there. There is a good selection of used cars and I ended up buying a new car this last time. Pe I don't get a hard sell and like the cars I can find there. There is a good selection of used cars and I ended up buying a new car this last time. People are friendly and I feel like I am treated with respect. The only thing I do not like is how difficult and dangerous to pull out of the dealership. They need a better entry/exit location. More

Helpful 0

Report | Print

Happy with TDI Had to trade in my blue 2014 Passat tdi. John helped me get burgundy 2015 Passat tdi. Now happily motoring again, with car titled & registered. Had to trade in my blue 2014 Passat tdi. John helped me get burgundy 2015 Passat tdi. Now happily motoring again, with car titled & registered. More

Helpful 0

Report | Print

Quick and accommodating!!! I was thrust into the need for a new car. Brandy was the most helpful salesperson I’ve ever dealt with. John was a great supporting saleman, as well. I was thrust into the need for a new car. Brandy was the most helpful salesperson I’ve ever dealt with. John was a great supporting saleman, as well. Thanks, you two! More

Helpful 0

Report | Print