Anthony Murray

Great service no issues. Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! More

by jsully1219 Verified Customer Verified Customer

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Webb Chevy is a pretty good dealership. They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I bought a Camaro from there and they only change the two front tires instead of all of them when the rear ones needed to be changed as well as the front. Now I have to pay out-of-pocket to get the two tires replaced when they should’ve just done the right thing in the first place More

by timradziwon Verified Customer Verified Customer

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This dealership is always great. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. More

by robyn.white122 Verified Customer Verified Customer

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Quick, honest, reliable. Fast to respond, fast to diagnose the issue. A pleasye to deal with. Tony was great. Thank you! Fast to respond, fast to diagnose the issue. A pleasye to deal with. Tony was great. Thank you! More

by whitesox24 Verified Customer Verified Customer

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Dakota was an excellent young man, he fulfilled all my needs. I will definitely recommend Webb and Dakota to all my friends. needs. I will definitely recommend Webb and Dakota to all my friends. More

by bigtime5355 Verified Customer Verified Customer

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Anthony and the entire staff at Webb were all prompt and courteous. Everyone makes sure they say hello and politely ask if you need anything. courteous. Everyone makes sure they say hello and politely ask if you need anything. More

by scott@boughtonmaterials.com Verified Customer Verified Customer

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I’m sorry to say that I’ve yet to have a good experience with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to instal with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to install a replacement part covered under warranty. This was our 3rd appointment for the same thing and they are well aware that we live 65 miles from the dealership. The first time, they had not bothered to contact us to tell us they’d gotten the part in. Once that was confirmed by us with them (our initiative), an appointment was made for 2 days later. When I got there, they informed me that “someone” had returned the needed part to Chevrolet and they no longer had it to install! It was reordered and an appointment was made to install it on February 14. That time, it was installed but they said it didn’t fit right and they would have to reorder another replacement part. This time they said they could have it in a few days, so an appointment was made for February 21, again at 4:30. It took about an hour to install it before and they said it would take an hour on the 21st. I set up the appointment for 4:30 because I needed to be at church in Channahon at 6:15 pm. I arrived at 4:15 for my 4:30 appointment. At 5:32 when the car should have already been done, the service department came to the waiting area and said there was an emergency and their employee had to leave. They wanted me to take a loaner home and come back the next day. I reminded them I live 65 miles away and didn’t have another few hours the next day for a return trip. They found someone to complete the job, but they didn’t return it to me until 6:36pm. It took well over 2 hours and made me over 30 minutes late to church. Repeatedly, they have demonstrated that our business is not valued or appreciated. At this point, we regret purchasing a service package from the dealer for our oil changes and we would definitely not recommend anyone to purchase a vehicle from Webb. More

by cardlover1 Verified Customer Verified Customer

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They always take care of me and my truck! They do awesome job and always finding away to help me get home or work. They do awesome job and always finding away to help me get home or work. More

by edwardjl Verified Customer Verified Customer

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Good experience. Great service. Been taking my vehicle there going on 10 years now. I'm a very satisfied customer. Great service. Been taking my vehicle there going on 10 years now. I'm a very satisfied customer. More

by javiusb Verified Customer Verified Customer

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My car was done quickly , and pick up was quick . They washed my car as well They washed my car as well More

by brisgirl1987 Verified Customer Verified Customer

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