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Anthony Katzelnik
Anthony Katzelnik at Ed Morse Delray Toyota
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Anthony Katzelnik

New Car Sales Director

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Anthony Katzelnik

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Kirschner, Jim (Big Jim) Riger, Jonathan Cox, Justin French, Jovani Caprio, Esteban Ruiz, Taylor Atallo, Josh Tucker, Bruce Rosenberg , Stacy ? was very good but it wasn't her decision

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Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

March 30, 2024

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Everyone was so nice and understanding, thank you Nicole, Jeffrey and the other managers who help this deal happen More

by Sherri0765
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Jeffery Jean, Nicole Minello, Josh Tucker , Jeffrey Jean

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Apr 01, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Nicole, Jeffrey, and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 20, 2024

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The best salesman you can deal with jordan king, and knowledge and experience And honesty is the key and he was honest More

by Emre
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Recommend Dealer
Yes

Other Employees Tagged: Jordan King

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Feb 20, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jordan! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 20, 2024

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I will make it simple and easy …the best experience with Jordan king the best salesman i deal with ..highly recommended More

by Eren Dongel
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan King

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Feb 20, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jordan! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

February 20, 2024

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I was looking to good deal i went to different dealerships until I found Ed Morse toyota end my salesman was JORDAN KING he is super nice and honest and he is very knowledgeable and friendly and More

by asliyasargurpinar
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan King

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Feb 20, 2024

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Jordan! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

November 15, 2023

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Jordan king was very helpful, patient, and understanding on exactly what I wanted in my 2023 Corolla Cross. If it wasn’t for him and the managers I wouldn’t have walked out happy with my new car. More

by Abe
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan King

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Nov 16, 2023

Ed Morse Delray Toyota responded

We are happy to hear of your great experience with Jordan! Thank you for choosing us! Ed Morse Corporate Offices

November 13, 2023

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It was a pleasure Working with ed Morse Toyota and specially with Jordan king, great time with Jordan and great experience More

by Dwight phillips
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Recommend Dealer
Yes

Other Employees Tagged: Jordan King

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Nov 13, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Jordan! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

November 11, 2023

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Super nice person, professional and great service best experience highly recommended and smooth experience and service More

by Huffman
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jordan King, Nicole Minello

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Nov 13, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

October 27, 2023

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Luke Svanberg was Knowledgeable and speedy. I felt he did a good job. The sales manager Josh Tucker was also nice and got me a great deal More

by Gail I
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Recommend Dealer
Yes

Other Employees Tagged: Luke Svanberg, Josh Tucker

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Oct 27, 2023

Ed Morse Delray Toyota responded

We are happy to hear of your great experience with Luke and Josh! Thank you for choosing us! Ed Morse Corporate Offices

October 09, 2023

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JJ is simply the best! JJ made my first car purchase experience beyond pleasant. Thank you so much for everything!! Thank you to Anthony, John, and Joel for all your help y More

by Kiana
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Tejada, Jeffery Jean , John

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Oct 11, 2023

Ed Morse Delray Toyota responded

We are happy to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

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