Anthony Capanelli | Page 15

brought my car here. i will always come here even though its about 30 miles away its great service and way cheaper than the ones closer to me. i will continue to come here as my primary mechanic even though its about 30 miles away its great service and way cheaper than the ones closer to me. i will continue to come here as my primary mechanic More

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The worst service department ever they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never b they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never buy a dodge More

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Very pushy and forget there promise I purchased many cars from there , and this was one of the worst experiences of my life. Met a salesman , which worked with me and agreed to a veh I purchased many cars from there , and this was one of the worst experiences of my life. Met a salesman , which worked with me and agreed to a vehicle , spent ours working with my budget. After needing some time to think about the decision , it was but now and drive off or deal is off . And there attitudes went from nice to nasty once I walked away . Returned a few day later after they called with a better deal and once we agreed and hand shook on it . We noticed the car was damaged in lot . So they had to send it out for body work . I was going to back out but the deal was done and in my budget . Then the sales manager called and wanted more money for taxes after we agreed that was already in our agreement. He yelled at me like a child and hung up on me. I called my sales rep and he straightened it out , and finally picked up the car , waited another 2 hours , to find out they only had one key and tried to accuse me of dropping and losing it. when I didn't drive away yet . They told me to return in 2 days to be in and out to get key programmed. Brought car home and saw so many dings and scratches they were not noticeable at night. Went back spent 3 hours waiting for key to be made , showed sales manager damage and car is still back in there body shop being repaired. Every manager is a manipulator and a lier , they changed there mind and very pushy to make a sale and don't hold up to there promises. A after all that they sent me out with a 1/4 tank of gas Will never go back to that dealer again . More

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fraud Went there specifically to purchase a 4/4 or a all wheel drive vehicle. Spoke to salesman who showed me numerous vehicles,all of which were supposed t Went there specifically to purchase a 4/4 or a all wheel drive vehicle. Spoke to salesman who showed me numerous vehicles,all of which were supposed to be what I requested.we loved a jeep latitude which the salesman insisted was All Wheel Drive. When I asked where button or knob was to lock in ,he stated car will automatically adjust do to weather. A day later I called saying I believe my car was only front wheel drive. The manager Anthony got INVOLVED and said there was a mistake the car is front wheel drive. Explained I didn't want this vehicle . They would only take it back if I bought something else from them .which I had no choice but to do since I wanted a 4/4 or all wheel drive. If this isn't fraud or basic bait an switch I don't know what is. Worst of all I was a return customer , who purchased a suv there last year. They also agreed to wave $750 fee, which they did initially on first car . When I exchanged cars I didn't realize till the next day they charged me this fee. When I called I was told it was to late. More

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Painless car buying Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for makin Everyone was helpful and polite. This is the third vehicle I purchased from security dodge. Big Thanks to Fritz, Alise, Anthony and Jonathan for making this a pleasurable experience. Thanks again Jim LaClair More

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Easiest and Professional lease experience. The entire staff was professional, polite, accommodating and pleasurable to deal with overall. I have leased 4 vehicles through Security and will cont The entire staff was professional, polite, accommodating and pleasurable to deal with overall. I have leased 4 vehicles through Security and will continue to come back and refer people to the dealership. I walked in knowing what I wanted and had my truck of choice in 2 hours! More

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