Andrew Shaw
Andrew Shaw at BMW of Westlake
Refer Me

Andrew Shaw | Page 8

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
79 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

11 yrs, 4 mos

4.9

79 Reviews

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79 Reviews of Andrew Shaw

July 10, 2023

Dealership Rating
Employee Rating

Got the repair done correctly and kept me informed of progress. The shuttle service was also appreciated. More

by DAVIDMVARGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim the shuttle driver

Jul 10, 2023

BMW of Westlake responded

Thanks for the great review!

July 07, 2023

Dealership Rating
Employee Rating

Westlake BMW service department had good communication and fast service. I will continue to use them when needed. More

by AL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

BMW of Westlake responded

Thanks for the great review!

July 07, 2023

Dealership Rating
Employee Rating

Very courteous,reliable and knowledgeable. Also being precise to making sure everything on the vehicle is up to standard. More

by EDUARTANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

BMW of Westlake responded

We appreciate the positive feedback!

July 07, 2023

Dealership Rating
Employee Rating

As always, Repairs were quick and efficient and were done on time in only one day More

by Ray Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

Jul 07, 2023

BMW of Westlake responded

Thanks for the positive review!

July 04, 2023

Dealership Rating
Employee Rating

The service team was professional and pleasant. My oil change was done in a timely manner. More

by JURBAN0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jul 06, 2023

BMW of Westlake responded

Thanks for the awesome review!

June 29, 2023

Dealership Rating
Employee Rating

G o o d s e r v i c e and f a s t More

by jlarge24
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

BMW of Westlake responded

Thanks for the great review!

June 26, 2023

Dealership Rating
Employee Rating

x x x x x x x x x x x x x xx x x More

by MLHEBEBRAND
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jun 26, 2023

MLHEBEBRAND responded

Good Service

Jun 26, 2023

BMW of Westlake responded

Thanks for the five stars!

June 22, 2023

Dealership Rating
Employee Rating

Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More

by Daniel C
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Jun 22, 2023

BMW of Westlake responded

Thanks for the positive feedback!

June 15, 2023

Dealership Rating
Employee Rating

I continue to be impressed with BMW of Westlake. They take very good care of their customers. I made the mistake of scheduling service with another BMW dealership because it was closer and they canc More

by mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Jun 15, 2023

BMW of Westlake responded

We appreciate the positive feedback!

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