Andrew Shaw | Page 7

Prompt, professional, and friendly. No time was wasted & I appreciate that. Highly recommend this service location. No time was wasted & I appreciate that. Highly recommend this service location. More

by Diane Verified Customer Verified Customer

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They were all nice and helpful I really appreciate it was a little wait but it was worth it a little wait but it was worth it More

by SONGULISLAMOV18 Verified Customer Verified Customer

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So helpful, considerate and on top of their game as BMW professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". professionals. Matthew and Andrew both delivered on timely and accurate communication with me from car drop off to pickup. You're my "Go To Guys". More

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Great communication and service! I highly recommend this dealer and their service department thank you I highly recommend this dealer and their service department thank you More

by TZUCK Verified Customer Verified Customer

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Service was performed quickly. Appreciated the complimentary wash. Very little wait time. Done when promised Appreciated the complimentary wash. Very little wait time. Done when promised More

by Kathib8870 Verified Customer Verified Customer

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Brittany was so helpful and professional. The best experience I can’t but thank her The best experience I can’t but thank her More

by Kissamd Verified Customer Verified Customer

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While we did have a bit of a parts delivery/communication snag, Andrew (and Cody) took ownership and, in my opinion, did their very best to rectify the situation as expeditiously as possible. Frankly, owners snag, Andrew (and Cody) took ownership and, in my opinion, did their very best to rectify the situation as expeditiously as possible. Frankly, ownership and solutions are huge to me, so still a five star rating for me. More

by kimmulholland Verified Customer Verified Customer

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I stopped in without an appointment because of an unexpected flat tire. They were able to replace it and get me back on the road almost immediately. unexpected flat tire. They were able to replace it and get me back on the road almost immediately. More

by GARY161 Verified Customer Verified Customer

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BMW Westlake overall has impeccable service. It started the minute I pulled in and was greeted at the door until the moment I left the cashiers window. Andrew specifically has been wonderful to It started the minute I pulled in and was greeted at the door until the moment I left the cashiers window. Andrew specifically has been wonderful to work with on what has been a challenging ordeal for me, frankly due to very bad guidance from a local mechanic. I am grateful for Andrew's patience and trusted (which he earned) guidance through this process and would highly recommend Andrew personally and Westlake BMW Service in its entirety to friends and family who continue to choose to buy and drive BMW. Thank you so much, Kim Mulholland More

by kimmulholland Verified Customer Verified Customer

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Great customer service! I would recommend this dealership for service to my friends and family! I would recommend this dealership for service to my friends and family! More

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