314 Reviews
Write a Review314 Reviews of Andrea Darnell
June 03, 2021
Great fast oil change and wonderful service and desk people. Thanks. Bob Kennedy, white 2015 Subaru Outback “Moby Dick” or Scoobie Doo 2, or “Rattles the Subie.” people. Thanks. Bob Kennedy, white 2015 Subaru Outback “Moby Dick” or Scoobie Doo 2, or “Rattles the Subie.” More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt, Car wash guy. I’ll double tip him next time
May 26, 2021
The service advisors are very efficient, yet friendly and attentive to customers. I suspect they are well trained... they seem knowledgeable. This reflects on the entire operation! attentive to customers. I suspect they are well trained... they seem knowledgeable. This reflects on the entire operation! More
May 26, 2021
They went above and beyond troubleshooting what was causing the noise. They checked area twice. The. Andrea rode in the car with me and was able to hear the noise. Nice to know I’m not crazy. They dia causing the noise. They checked area twice. The. Andrea rode in the car with me and was able to hear the noise. Nice to know I’m not crazy. They diagnosed until they found and fixed the unusual problem. They relieved me of safety concerns. Thank you. More
Other Employees Tagged: Misty Figg, Brittany Parker
May 25, 2021
These guys and gals were a great help! They got me in quick and after the diagnosis had my car ready to go with in a short amount of time. The staff is friendly and understanding. quick and after the diagnosis had my car ready to go with in a short amount of time. The staff is friendly and understanding. More
May 21, 2021
A pleasant, clean, well trained staff that makes visits an efficient and positive experience. I have been a customer for many years, I have purchased several vehicles here and had them all serviced here as an efficient and positive experience. I have been a customer for many years, I have purchased several vehicles here and had them all serviced here as well as two other Subaru’s. I strongly recommend giving them every consideration. More
Other Employees Tagged: Cassandra Westfall
May 21, 2021
Very nice and friendly staff. The facility is always very clean. They do a good job of servicing my car. And that's all she wrote!! 🙂 clean. They do a good job of servicing my car. And that's all she wrote!! 🙂 More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
May 17, 2021
I love the service center here! They took care of my car and made sure that everything was right! They helped me out with finding what I needed and they were nothing but kind! and made sure that everything was right! They helped me out with finding what I needed and they were nothing but kind! More
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
May 09, 2021
After repairs got car on Friday and the next day check engine light was back on. Called and left message I was bringing car back on Monday. When I dropped off car on Monday, no loaner was available. I engine light was back on. Called and left message I was bringing car back on Monday. When I dropped off car on Monday, no loaner was available. I waited ~1hr, and they were able to run diagnosis, which indicated the sensor which they had replaced as part of original service was faulty. A loaner vehicle was quickly arranged. Staff was very friendly and helpful. In general, it appears Subarus are more expensive for maintenance and repair, however, most of our Subarus have lasted beyond 250,000 miles; so you get what you pay for. More
Other Employees Tagged: Che Lopez, Lauren, Jeff - 5 stars
May 05, 2021
We were very pleased with the service department. Most especially Andrea Walker. Also Jeff for explaining details regarding my car. Andrea called and continually let us know what was going on with my car. especially Andrea Walker. Also Jeff for explaining details regarding my car. Andrea called and continually let us know what was going on with my car. There were some issues with it and she was an angel. Thank you!!! More
Other Employees Tagged: Cassandra Westfall
May 04, 2021
I came a day early for my appointment and they got me in no problem! That was spectacular, since it was my error. It took under an hour to install my new rear view mirror and wash my car. This was my first no problem! That was spectacular, since it was my error. It took under an hour to install my new rear view mirror and wash my car. This was my first time at service and I was impressed with the friendliness and the willingness to make it work for me. Thanks everyone! More
Other Employees Tagged: Nathan Cork