Andre Gayle | Page 2

Annapolis Subaru provided us with an outstanding sales experience, which led to our purchase of a 2024 Forester Touring. We couldn’t be happier with our new Subaru, and are most grateful to the excellent experience, which led to our purchase of a 2024 Forester Touring. We couldn’t be happier with our new Subaru, and are most grateful to the excellent sales team and staff at Annapolis Subaru! More

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Fair price, quick transaction and quality vehicle. Very happy with entire process. Would definitely recommend Annapolis Subaru! Very happy with entire process. Would definitely recommend Annapolis Subaru! More

by walthong12 Verified Customer Verified Customer

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Words can’t describe how amazing this dealership and saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but n saleswoman were to me. Amazing! From the very beginning Susan said she wanted to make me happy. Yet, words often ring hallow in this world but not with Susan and Subaru of Annapolis. She lived into and went above and beyond and salesperson or dealership I have ever purchased a car with. Even the Business Manager, Marissa, put you at ease. Even if it takes over 2 hours she walks you through the process with joy and a deep commitment to help you figure out what is best for your particular needs. I could continue on but no matter how much I wrote I could not fully convey how wonderful the whole place is! Thank you! More

by hwilsonvt Verified Customer Verified Customer

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Helen, Andre, and Marissa had me in and out in under 2 hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing be hours. Got an amazing deal on a great pre owned 2021 Crosstrek. No need to negotiate - Annapolis Subaru's price transparency online had me knowing before I even walked in the door it was the best deal on the car around. This is my second car purchased from this dealership, and they've never failed to impress. More

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Annapolis Subaru goes above and beyond to make sure that your vehicle needs are their number one priority. your vehicle needs are their number one priority. More

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I've been a loyal Annapolis Subaru customer since 2010. I recently purchased a Subaru Crosstrek Wilderness from Annapolis Subaru. Christina Newcomer was the Sales rep who helped me out through the initia I recently purchased a Subaru Crosstrek Wilderness from Annapolis Subaru. Christina Newcomer was the Sales rep who helped me out through the initial portion of the sale. She is a very humble and patient sales rep. She went through ALL the steps necessary in keeping the customer happy from offering drinks, working the sale with the management to showing me around the facility, although I was familiar with the building. BUT I actually learned at least one thing new about the place when she showed me around; and that was the revamped Service Dept drop-off garage. While I was waiting for my pre-ordered Crosstrek Wilderness to arrive, Chris went on vacation and her Management Dept team member, Andre Gayle took the helm while she was away. It so happened that my wife had to take her Impreza up to Annapolis Subaru for service and she happened to see my preordered car in the lot. She inquired about it to Andre and he so graciously passed on the information to her to give to me in steps to procure the vehicle. I emailed Andre and he was very prompt in answering any questions I had in procuring the vehicle. Very pleased! When the day arrived to procure my vehicle, Chris completed her portion of the process and then I guided to see Marissa in the Finance Dept. She is a VERY optimistic and friendly young lady! She basically went over all the additional options in terms of warranties and add-ons flawlessly. She didn't pressure me into buying any of the options, but very well planted a seed in my head to give me time to think about them after departure. I made an appointment with Kayla Gent to return to Annapolis Subaru to go over a brief orientation about the features in the car and answer any questions I have about the functionality of any of the bells and whistles in the Crosstrek. When I met up with her, she too was very patient and humble in answering the few questions I did have for her, although it was her first time giving an orientation on the Crosstrek Wilderness. Overall, it became a great teaching moment for the both of us. After I purchased the Crosstrek, I went online to the Subaru Parts site and ordered mud flaps that just the "Crosstrek" logo inscribed on them. I received an email from the Parts Department manager, Chris Parks telling me that those mud flaps may not fit the Crosstrek Wilderness properly. He kindly offered the "Wilderness" version ones, that I didn't notice on the site at the time. I accepted the order change and thanked him for looking out for me during the transaction. Overall, I'm once again pleased with the overall experience I had and will keep returning to Annapolis Subaru! I wish them all the best in their future endeavors! More

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I was not pressured into purchasing a vehicle. I was given and shown patience for my choice(s). I was given and shown patience for my choice(s). More

by MOORMAN127 Verified Customer Verified Customer

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A comfortable experience, not at all pushy, for our first Subaru. Knowledgeable sales staff (Michele), friendly finance team (Marissa), and a top-notch service rep (Shannon). All professionals, and all excel Subaru. Knowledgeable sales staff (Michele), friendly finance team (Marissa), and a top-notch service rep (Shannon). All professionals, and all excellent people. So far, we're quite happy with Annapolis Subaru! More

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Everyone was great there and helped me tremendously. Sophie was a great salesperson and made sure I understood and felt comfortable with every step before moving forward! I would recommend this dealersh Sophie was a great salesperson and made sure I understood and felt comfortable with every step before moving forward! I would recommend this dealership to everyone! More

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Annapolis Subaru made car shopping a great experience. From my first contact with Andrea, to our sales person Emily and Bob in finance. It was a pleasure dealing with them and would highly recommend th From my first contact with Andrea, to our sales person Emily and Bob in finance. It was a pleasure dealing with them and would highly recommend them. More

by wagnolutto65 Verified Customer Verified Customer

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