3 Reviews
Write a Review3 Reviews of Amber Norton Kirk
November 25, 2023
Awesome staff helpful grate place to service my bmw grate service attention to detail love bmw of Monterey service attention to detail love bmw of Monterey More
Other Employees Tagged: Erdal Kenar, Michael Crnkovich, Parris Yancey, Jamie Barrios, Edgar Garcia, Jimmy Cahill, Richard Lollar, Salena Dominguez, AMIR MOHSIN
July 24, 2020
Synchronization of Communication and Efficiency It began with making an appointment which was handled with politeness and expediency. I received follow-up reminder e-mails. Despite all of that, I wa It began with making an appointment which was handled with politeness and expediency. I received follow-up reminder e-mails. Despite all of that, I was running late and Anna Kwon very nicely called to learn of my status, and let me know that my "Loaner (Thank you)" was all ready for my arrival. While I checked in with Mike Kyle, who processed my work order with great competency and rapidity, Anna performed first aid on my bleeding hand (caused by a sharp object in my glove compartment), and took my driver's license and insurance card, as precursors to quickly finish the paperwork. In seemingly a "blink of an eye," both segments of the check-in were completed in unison with symphonic precision. Being able to drive off, practically immediately, in a wonderful borrowed automobile, saved two days of otherwise inconvenience for me, which is appreciatively highlighted. Anna Kwon and Mike Kyle are ideal Ambassadors for the Brand, Dealership, and the Service Department. Also, there is terrific gentleman whose name I think is Jada, or something like that, who met me when I drove in, and who made a first rate impression with his delightful introductory direction and assistance, and who deserves special recognition! Thank you for your astute personnel selection! Peter Krasa More
Other Employees Tagged: Bob Thomas, Mike Kyle, Anna Kwon , Mike Hayworth