Anna Kwon
Anna Kwon at BMW of Monterey
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Anna Kwon

Appointment Coordinator

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.4
61 Reviews
4.4

61 Reviews

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61 Reviews of Anna Kwon

April 26, 2024

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Employee Rating

Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More

by Ioan Moldovan
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

April 20, 2024

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Always enjoy working with Misha. He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 More

by RSPOSTLE
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Recommend Dealer
Yes
Apr 22, 2024

BMW of Monterey responded

It's great to hear that Misha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

March 11, 2024

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Great customer service. The staff was kind. I wish more people provided service like they did! More

by TRIPLEINWA
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Recommend Dealer
Yes
Mar 11, 2024

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anna met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

February 16, 2024

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Esta ves solo fue cambió de aceite y estuvo bien el servicio que me dieron More

by ARTUROBECERRA08
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2024

BMW of Monterey responded

Thank you so much for your excellent review, Arturo! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

December 15, 2023

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Excellent service on both cars every time that we come in, especially Mike in the Service group. More

by huixcorral
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Jamie Barrios

Dec 17, 2023

BMW of Monterey responded

Thank you for your review and kind words for Mike and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

November 15, 2023

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Salesperson ,’Chris Alameda is an outstanding salesman. He is knowledgeable about BMW and inspires prospective byers ! More

by DIANEDELLAMAGGIORE
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Recommend Dealer
Yes
Nov 16, 2023

BMW of Monterey responded

Thank you, Diane, for taking the time to leave us a review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey; we look forward to having you as a valued customer for many years to come. Sincerely Rick Lollar Service Manager

October 13, 2023

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Always helpful, are knowledgeable. My service advisor, Mike Kyle, able to find the solutions to most of my problems. More

by ROGERNO
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Recommend Dealer
Yes
Oct 13, 2023

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear that Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

September 27, 2023

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We have probably bought 10 cars from Mischa over the years. Service Advisor Mike Kyle is a knowledgeable "car-guy" who is great to work with. He often goes above and beyond in the name of great service. More

by ROBERT
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

BMW of Monterey responded

It has been a pleasure serving you, Robert. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

October 11, 2021

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I brought my car in for a servicing recently and had the pleasure of working with Anna and Brandon. I've never had a car servicing go so seamlessly! They were both kind, attentive, and communicative from st More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Oct 14, 2021

BMW of Monterey responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Allen Bendix - Service Manager

October 07, 2021

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Anna was a pleasure to work with. She went above and beyond to get my car serviced and to set me up with a loaner car that worked for my family and our schedule. Highly recommend! Chris was super hel More

by Ashleydanaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris

Oct 12, 2021

BMW of Monterey responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Allen Bendix - Service Manager

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