Alyssa Moran | Page 3

I took my van in on 11/15 to have the tire pressure sensor programmed after getting my tire replaced. The first communication I received told me the sensor was bad and would need to be replaced- except sensor programmed after getting my tire replaced. The first communication I received told me the sensor was bad and would need to be replaced- except it was just replaced. After communicating with the shop that replaced the sensor, which they purchased from Herb Chambers, they informed me that they made a mistake when the originally called me, and that my front left sensor was bad, as the computer couldn’t pick it up to program it. I questioned this several times, especially after seeing the reports that show it was working fine when first checked. I was charged $380 and left with no work done. All warning lights still flashing the same as when I arrived, and a quote telling me I needed to spend another $380 to replace the front left sensor. Confirmed with a different mechanic shop that all sensors are working fine after the codes were programmed into the computer. I will NEVER take any vehicle to Herb Chambers Toyota in Auburn. More

Helpful 0

Report | Print

Very pleased with Alyssa Moran’s service. She’s been thorough and professional. A rental was ready when drop off making it convenient. She’s been thorough and professional. A rental was ready when drop off making it convenient. More

Helpful 0

Report | Print

Alyssa all ways taken care of my small problems and made sure when my next appointment where and I’ve been coming to your dealership for 17 years sure when my next appointment where and I’ve been coming to your dealership for 17 years More

Helpful 0

Report | Print

Always courteous and helpful. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. More

Helpful 0

Report | Print

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guidance/recommendations, and even some teaching and humbling along the way! More

Helpful 0

Report | Print

Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More

Helpful 0

Report | Print

The dealer has good personel who are very knowledgeable about the service that is needed to keep my vehicle running smoothly about the service that is needed to keep my vehicle running smoothly More

Helpful 0

Report | Print

Juljan Imeraj was very informative, kind, and helpful. He made sure to answer all my questions honestly and in a way that was easy for me to understand what they found while doing routine inspection of th He made sure to answer all my questions honestly and in a way that was easy for me to understand what they found while doing routine inspection of the vehicle, he also made sure I knew what needed to be done immediately and what I had time to get taken care of. More

Helpful 0

Report | Print

Extremely nice, courteous, the technician that serviced my vehicle Chris was very knowledgeable and personal. I did appreciate him going above and beyond what he had to do to get my vehicle back to me. my vehicle Chris was very knowledgeable and personal. I did appreciate him going above and beyond what he had to do to get my vehicle back to me. More

Helpful 0

Report | Print

Super friendly knowledgeable and most of all honest. Great experience would highly recommend this dealship Great experience would highly recommend this dealship More

Helpful 0

Report | Print