Jeffrey Krasner

It was a great experience as always they explain everything to you they even showed a video of what they need to fix everything to you they even showed a video of what they need to fix More

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Once again, I had the opportunity to experience the outstanding service at Herb Chambers Toyota of Auburn, this time for an oil change during my lunch break. Juljan managed the entire process with r outstanding service at Herb Chambers Toyota of Auburn, this time for an oil change during my lunch break. Juljan managed the entire process with remarkable proficiency, ensuring that the service was quick yet thorough. His attention to detail and professionalism were evident from the moment I arrived. He made sure I was comfortably settled in one of their convenient cubicles, perfectly accommodating my need to work while I waited. The service was completed in an impressively timely manner, far exceeding my expectations and making the most of my limited time during the lunch hour. My experience at Herb Chambers Toyota of Auburn under Juljan’s care was nothing short of excellent. His dedication to customer satisfaction and his expertise in vehicle maintenance continue to impress me. I look forward to returning for future services and highly recommend Herb Chambers Toyota of Auburn for their reliable, efficient, and customer-friendly services. You won’t be disappointed. More

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Alyssa all ways taken care of my small problems and made sure when my next appointment where and I’ve been coming to your dealership for 17 years sure when my next appointment where and I’ve been coming to your dealership for 17 years More

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Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guidance/recommendations, and even some teaching and humbling along the way! More

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Super friendly knowledgeable and most of all honest. Great experience would highly recommend this dealship Great experience would highly recommend this dealship More

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I had the pleasure of being assisted by Juljan during my recent visit to Herb Chamber’s Toyota of Auburn for an oil change and brake replacement. Juljan was extremely knowledgeable and courteous throughout recent visit to Herb Chamber’s Toyota of Auburn for an oil change and brake replacement. Juljan was extremely knowledgeable and courteous throughout the process. He patiently explained what needed to be done and answered all my questions. Juljan's manager, Jeff, was also involved in ensuring the service went smoothly. He checked in on us and made sure everything was proceeding as expected, which added an extra layer of assurance. What also stood out was the exceptional customer care from Tomi, the sales manager. Despite having my 4-year-old child with me, Tomi and the team made us feel comfortable and welcomed. They periodically checked in on us, offered us water and snacks, which was a thoughtful gesture that made the wait much more pleasant. The service itself was completed in a very timely manner, and I left Herb Chambers Toyota of Auburn with confidence in their expertise and gratitude for their exceptional customer service. Juljan, Jeff, and Tomi exemplify a team that goes above and beyond to ensure a positive customer experience. I would highly recommend their services to anyone in need of car maintenance or purchasing. More

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Juljan was very helpful from setting appointment to communicating with the vendor to make sure everything was coordinated communicating with the vendor to make sure everything was coordinated More

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Always on time and quick to finish. Purchased many vehicles from here - never a service issue Purchased many vehicles from here - never a service issue More

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They are nice people, they take good care of my car. I like to go there. I like to go there. More

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Needed an overdue oil change on my car. James was very helpful. I've been coming here about once a year and He is always courteous and caring. James was very helpful. I've been coming here about once a year and He is always courteous and caring. More

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