Great service.
, They done my oil change and tire rotation very quickly. Also the customer service is wonderful
, They done my oil change and tire rotation very quickly. Also the customer service is wonderful
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by sarwat_basha
Service Price Transparency
Feb 14, 2024 -
Herb Chambers Toyota of Auburn responded
We're glad to know you had a great service experience with our service team at Herb Chambers Toyota of Auburn! Thanks for the positive feedback! We'll see you next time. Safe travels!
Very helpfull,and a pleasure to do business with.
The dealership is very clean an explain the work be done with a nice an understanding way.
The dealership is very clean an explain the work be done with a nice an understanding way.
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by jwambach12559
Service Price Transparency
Feb 05, 2024 -
Herb Chambers Toyota of Auburn responded
Thank you for the 5-star rating! We're glad you found our team at Herb Chambers Toyota of Auburn helpful and understanding. We hope to see you next time! Enjoy your new ride!
They take you on time and explain everything that need to
be done. Reasonable costs also.
be done. Reasonable costs also.
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by Bill
Service Price Transparency
Jan 30, 2024 -
Herb Chambers Toyota of Auburn responded
Hi Bill! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that our customers are taken care of on time and that all necessary information is explained thoroughly. We're glad to know that our efforts are appreciated at Herb Chambers Toyota of Auburn!
James is a great advisor
Very helpful as always
He is
very good at helping with problems
very good at helping with problems
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by Dancingmama52@yahoo.com
Service Price Transparency
Jan 19, 2024 -
Herb Chambers Toyota of Auburn responded
Thank you for the five-star review and kind words about James from our service team at Herb Chambers Toyota of Auburn! We'll see you next time!
Super helpful and answered all my questions and addressed
my concerns. Alyssa was super helpful!
my concerns. Alyssa was super helpful!
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by Rith
Service Price Transparency
Jan 16, 2024 -
Herb Chambers Toyota of Auburn responded
Thank you for the kind review! We're so glad Alyssa & the team were able to answer all your questions and we hope to see you again next time here at Herb Chambers Toyota of Auburn!
Service was great a herb chambers Toyota of auburn.
Will return again in the future.
Will return again in the future.
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by richlem
Service Price Transparency
Jan 09, 2024 -
Herb Chambers Toyota of Auburn responded
Thanks for giving our Herb Chambers Toyota of Auburn team the opportunity to earn your business! We look forward to serving you again in the future!
I took my van in on 11/15 to have the tire pressure
sensor programmed after getting my tire replaced. The first communication I received told me the sensor was bad and would need to be replaced- except
sensor programmed after getting my tire replaced. The first communication I received told me the sensor was bad and would need to be replaced- except it was just replaced. After communicating with the shop that replaced the sensor, which they purchased from Herb Chambers, they informed me that they made a mistake when the originally called me, and that my front left sensor was bad, as the computer couldn’t pick it up to program it. I questioned this several times, especially after seeing the reports that show it was working fine when first checked. I was charged $380 and left with no work done. All warning lights still flashing the same as when I arrived, and a quote telling me I needed to spend another $380 to replace the front left sensor.
Confirmed with a different mechanic shop that all sensors are working fine after the codes were programmed into the computer. I will NEVER take any vehicle to Herb Chambers Toyota in Auburn.
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by HeatherP
Service Price Transparency
Jan 16, 2024 -
Herb Chambers Toyota of Auburn responded
This is disappointing to read. It's important that our customers feel confident in the work we do and guidance we provide. We will review this feedback with our team to find out what transpired. Please reach out to me directly, so that we may review exactly what occurred. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com
Jan 17, 2024 -
HeatherP responded
Thank you for responding. I have sent the details via email on 1/16/24.
Follow-up email sent 11/22/24 to confirm you received my initial email.
Very pleased with Alyssa Moran’s service.
She’s been thorough and professional. A rental was ready when drop off making it convenient.
She’s been thorough and professional. A rental was ready when drop off making it convenient.
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by philomenahu
Service Price Transparency
Dec 18, 2023 -
Herb Chambers Toyota of Auburn responded
We're happy to hear you're pleased with the service provided by Alyssa & the team here at Herb Chambers Toyota of Auburn! Thanks for sharing your experience!
Alyssa all ways taken care of my small problems and made
sure when my next appointment where and I’ve been coming to your dealership for 17 years
sure when my next appointment where and I’ve been coming to your dealership for 17 years
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by 3bigbob@gmail.com
Service Price Transparency
Dec 13, 2023 -
Herb Chambers Toyota of Auburn responded
We're so glad to know that Alyssa has been able to assist with your needs at Herb Chambers Toyota of Auburn. Your loyalty over the past 17 years is greatly appreciated! We'll see you next time!
Always courteous and helpful.
Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs.
Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs.
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by joycejordan2323
Service Price Transparency
Dec 05, 2023 -
Herb Chambers Toyota of Auburn responded
Hey Joy, thank you for the 5-star rating! We're glad to know that you've found our service department reliable and knowledgeable. We appreciate your feedback and look forward to serving you again! Safe travels!- The Herb Chambers Toyota of Auburn Team
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