Allison Jordan
Allison Jordan at Scranton Chevrolet of Norwich
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Allison Jordan

Service BDC Specialist

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

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4.7
167 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

French French

4.7

167 Reviews

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167 Reviews of Allison Jordan

April 29, 2024

Dealership Rating
Employee Rating

Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even More

by mcartier
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaelyn Reed

April 20, 2024

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Employee Rating

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

Great experience, got me right in and had great follow up! Looking forward to servicing both of my vehicles at Scranton Chevy! More

by Audio4ya2c
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2024

Dealership Rating
Employee Rating

Courteous- friendly and professional Helpful in answering my questions and ordering accessories my my car More

by LWATCHUS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kris Dunning

January 05, 2024

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Employee Rating

I continue to receive excellent service at Scranton Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks More

by bruceminer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 02, 2023

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Employee Rating

Continuing to perform at a high level Currently there is excellent communication as to the progress of the vehicles service as there is high priority as the holiday season is upon us More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 18, 2023

Dealership Rating
Employee Rating

I continue to receive excellent service at this dealership The last couple of vehicles that were taken there were diagnosed and repaired in a timely manner The truck that is currently outsource More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Brian Collazo-Lasanta, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 13, 2023

Dealership Rating
Employee Rating

Dropped off one of our engineering trucks this morning for diagnostic and repairs The service advisor and the check in person greeted me and was taken care of in a prompt manner More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 01, 2023

Dealership Rating
Employee Rating

I was promised a 15% discount for any service. Didn't happen.i was Very disappointed. More

by OSCARMEYER256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Scranton Chevrolet of Norwich responded

Oscar that sounds like a communication error I will be glad to rectify if this was promised to you. Please email me with your info at dominick@scrantonchevy.com and I will rectify this for you. Thank you for your business and sorry for the confusion! Dominick Salemi General Manager

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