Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
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Alissa Fox | Page 7

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.5
93 Reviews
4.5

93 Reviews

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93 Reviews of Alissa Fox

March 15, 2024

Dealership Rating
Employee Rating

Took care of a wide range of services items and offered excellent advice. They missed one of my requests or I'd have given 5 stars. More

by travis.parchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Conicelli Toyota of Springfield responded

Thank you for this positive feedback and four star rating. We appreciate it! Paula d., Customer Relations

March 15, 2024

Dealership Rating
Employee Rating

Work is performed properly, but service advisors have no concept of customer service. Waiting times are long, in part because service advisors do not check for completed jobs. The "free" state inspection More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Mar 18, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear about your recent experience that did not meet your expectations. Please contact me at 610-828-1400 x 1213 and I can take your name/phone number to have our service manager speak w/ you about your concerns. Paula d., Customer Relations

March 14, 2024

Dealership Rating
Employee Rating

Conicelli offers Great customer service, reasonable wait time, and quality work. Alisa was great as are the check out gals! More

by wendyzeller23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate it. Paula d., Customer Relations

March 12, 2024

Dealership Rating
Employee Rating

Appointment was for routine maintenance. Service was explained to me as what was going to be covered for the service. The wait time was reasonable. More

by Daculb
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Mar 13, 2024

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate it. Paula d., Customer Relations

March 10, 2024

Dealership Rating
Employee Rating

Very nice and knowledgeable service personnel. Keeps in touch with customer on issues. Thank you. More

by MMILITELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

March 09, 2024

Dealership Rating
Employee Rating

Excellent customer service, very courteous and kept me very informed during process. Service representative was extremely helpful and professional. More

by RFORCINA3183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Mosca

Mar 11, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

March 08, 2024

Dealership Rating
Employee Rating

appointments are quick, pleasant experience from start to finish! workmanship is top notch and price is competetive. More

by BDOC915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

March 08, 2024

Dealership Rating
Employee Rating

The whole process was seamless, starting from check in to the delivery of the vehicle. As this was the first 6 months service, there was no major work needed, hence it took around 45 mins to complete the ser More

by Surajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayah Maghtha, Yahsiah Mays

Mar 11, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 08, 2024

Dealership Rating
Employee Rating

Alissa was great. Checked me in quickly, explained everything and got me out of there quickly. More

by briananderson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 05, 2024

Dealership Rating
Employee Rating

I’m always pleased and satisfied with the service and experience. Alisa Fox is a gem and helped me with renewing a service plan, appointment preliminaries, etc. She is so kind and welcoming, a woman’s to More

by PATRICIA.PALMIERI55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Conicelli Toyota of Springfield responded

Patricia, thanks for this five star review and the kind words. Your positive feedback and business is appreciated. Paula d., Customer Relations

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