Alex Bass | Page 7

Alexandra is GREAT!!! She was patient, knowledgeable and the reason I purchased my new Toyota Highlander Hybrid Platinum from Family Toyota. She even was able to up-sale me to a Highlander Hybrid Platinum the reason I purchased my new Toyota Highlander Hybrid Platinum from Family Toyota. She even was able to up-sale me to a Highlander Hybrid Platinum sight unseen. More

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Y’all are friendly with me and my dad at the Toyota place. Y’all ask our questions about the car and how much the payment going to be. place. Y’all ask our questions about the car and how much the payment going to be. More

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Alex Bass was awesome. The most important thing that she did, respect my financial boundaries. I told her that I didn’t want to go over X amount and the first truck we looked at came in over that amount and did, respect my financial boundaries. I told her that I didn’t want to go over X amount and the first truck we looked at came in over that amount and she told me that and then asked if I wanted to look at another truck. No pressure to “try and make it work” no pressure to get more money down, just straight out this is more than what you want to do, so let’s move on. I appreciate and respect that. Plus she had a positive and fun attitude. Definitely will recommend and use her again. More

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We were looking for a difficult to find vehicle (Toyota Land Cruiser) and found one here. After a bit of a rough start (more me than them), we got on the same foot and it was smooth sailing from there. I c Land Cruiser) and found one here. After a bit of a rough start (more me than them), we got on the same foot and it was smooth sailing from there. I cannot thank Greg, Alex and Leith enough for going above and beyond. We drove in over 2 hours and arrived late to a warm reception. The buying process was seamless and no pressure. This is our first Toyota (have Honda & Nissan) and I would say this was the best buying experience. Thank you for all of your hard work and dealing with my neurosis! More

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Ms. Alex was quick to greet me as I came in. I set out to look at other places, but made my way back to Family Toyota. When I arrived back Alex helped me through the process of finding the right vehicle for look at other places, but made my way back to Family Toyota. When I arrived back Alex helped me through the process of finding the right vehicle for me and my needs. She was knowledgeable and professional throughout the whole process. She definitely made the process so much easier and she was so personable and sweet. More

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The best car buying experience. So quick and easy. Put a The best car buying experience. So quick and easy. Put a deposit to hold the car until I could pick it up. Drove from Houston to get this particular The best car buying experience. So quick and easy. Put a deposit to hold the car until I could pick it up. Drove from Houston to get this particular car that I couldn’t find anywhere else and Alex stayed in contact with me and kept me updated the entire process. Highly recommend her, she is awesome 🤩 More

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Excellent Customer Service by Alex our Sales Associate. Alex was very friendly, professional and knowledgeable. She called and kept us updated throughout our buying experience. I will definitely be back to Alex was very friendly, professional and knowledgeable. She called and kept us updated throughout our buying experience. I will definitely be back to this dealership to purchase through Alex. Great Job More

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Our whole experience from start to finish was great. We were greeted kindly at the door when we walked in and offered refreshments. Alex was super friendly and super helpful with helping me find the perfec were greeted kindly at the door when we walked in and offered refreshments. Alex was super friendly and super helpful with helping me find the perfect car for my needs and within my budget. Leith was very friendly and straightforward throughout the financing process. We love our new car! More

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Allonzo and Alex have been the sweetest and most helpful people to work with. I felt no pressure into buying when looking for a car. I told them what I wanted and they found it for me, brought the car from people to work with. I felt no pressure into buying when looking for a car. I told them what I wanted and they found it for me, brought the car from another dealership, and worked the numbers I wanted to see. Thank you Allonzo and Alex!!! More

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Alex was great to work with. She understood what I needed and worked very hard to achieve expectations. I would work with her again in the future. and worked very hard to achieve expectations. I would work with her again in the future. More

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