Alex Ayala
Alex Ayala at Longo Toyota
Refer Me

Alex Ayala | Page 6

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.5
65 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

65 Reviews

Write a Review

65 Reviews of Alex Ayala

September 25, 2021

Dealership Rating
Employee Rating

Ethan Su was extremely knowledgeable and courteous.He Ethan Su was extremely knowledgeable and courteous. He put my mind at ease regarding the solving of my car’s problem. The service department fixed t More

by cccpnch@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Su

Sep 27, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota | Ethan with your servicing needs and we're honored to serve you. Hurry back - Team Longo

September 04, 2021

Dealership Rating
Employee Rating

Well, the costumer service is been always perfect, ever since I bought my car keep up the good work guys!! I’m looking forward for my next service More

by listopipi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Chacara

Sep 07, 2021

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota (Alex | JJ) with your auto care needs. Please stay safe and hurry back

August 23, 2021

Dealership Rating
Employee Rating

I was very lucky to get Alex Ayala he went above and beyond. To get my car fixed he got it done with in less then 3 hours. You guys have my business in the future. Thank you again Alex for all your help More

by Jessicamgarcia1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Longo Toyota responded

THANK YOU* for the 5-STAR DealerRater review and the shout out to our team member, Alex Ayala. It is great to read you had an excellent experience with the team at Longo Toyota. Enjoy your week, hurry back - Team Longo

August 03, 2021

Dealership Rating
Employee Rating

The team was polite and made recommendations and they were done . I have been with Longo for over 20 years . Buying 3 cars and trusting them with repairs More

by esiegris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and thankful for all the years of loyalty you've had with our company. Here's to many many more years and please enjoy what you drive. Team Longo

July 24, 2021

Dealership Rating
Employee Rating

Very friendly and efficient staff. Ayyala Alexander was so helpfull. I really thank you sir. Staff at the register were welcoming and helpfull. I would like to rate 10 stars . ✌️🤘🤝🙏 Thanks ! More

by nancharaiahthatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Longo Toyota responded

Thank you for your 5 STAR review on DealerRater and sharing your experience. We're honered to serve you, see you on your next visit - Team Longo

July 04, 2021

Dealership Rating
Employee Rating

When you don’t have an appointment they make you wait a long time even when apt line is empty. More

by Herbertgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 06, 2021

Longo Toyota responded

Good Morning Mr. Gutierrez, we're sorry to read of the dissatisfaction your had while visiting our service center. As you can imagine, being a high volume dealership both in Svc & Sls, or a highly sought after restaurant and or doctor's office, appointments are encouraged although not necessary. We do our best to serve our guests in a timely manner and apologize if your unexpected visit was delayed. We appreciate you sharing your viewpoint.

May 11, 2021

Dealership Rating
Employee Rating

I bring my vehicle to service here because of the outstanding service and friendliness. I live in dtla and don't mind driving the 18 miles, because Alex Ayala always takes care of me. I also purc More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Longo Toyota responded

Thank you so much Emmanuel for making our day @ Longo Toyota. We know you pass many dealership when coming to Longo and honored to be chosen to handle your car care needs. I will make sure that Alex receives a copy of this review, I know it's going to make his day, it certainly has made ours. Hurry back - Team Longo

April 12, 2021

Dealership Rating
Employee Rating

Their service is top notch. It’s a bit expensive but my 10 year old Camry runs great! Never had a problem with their work. More

by robperez31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Longo Toyota responded

Thank you for entrusting Longo Toyota | Alex with your car care needs.

March 17, 2021

Dealership Rating
Employee Rating

Honest quality work done in a timely mannor. Good service. Answers questions clearly, and keeps me updated while waiting. Reviews the work done to make sure I have no questions. More

by N6JAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Longo Toyota responded

What an awesome DealerRater review about your visit to Longo Toyota | Alex - Thank you for the shout out! Make it a great day, enjoy the rest of your week and hurry back - Team Longo

January 30, 2021

Dealership Rating
Employee Rating

I was very happy with my visit because I was offered a complimentary rental car instead of waiting at Longo. Also, my car was washed and sanitized More

by r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Longo Toyota responded

Thank you for posting your visit to Longo Toyota on DealerRater. We're honored to have earned your business. Make it a great day and we will see you in another 6 months -or- 5k miles. Stay safe! Team Longo

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