Alex Anderson | Page 2

Service was very good provided with rental car . Satisfied with my experience.thank you very much Satisfied with my experience.thank you very much More

by CKIPPOLA13 Verified Customer Verified Customer

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Alex turned my nightmare into a happy (but expensive) ending. Was always prompt to answer my questions and concerns. Follow-up was great, too. ending. Was always prompt to answer my questions and concerns. Follow-up was great, too. More

by CSTERLING Verified Customer Verified Customer

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Service was fast and courteous. I was kept updated on the progress of the repair. Paying was fast and easy. Waiting area was clean and comfortable. I was kept updated on the progress of the repair. Paying was fast and easy. Waiting area was clean and comfortable. More

by hmgeddes Verified Customer Verified Customer

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Always efficient, competent staff and friendly staff. Very nice waiting area and the work was done on time. Very nice waiting area and the work was done on time. More

by MCGUIRETIMOTHY081 Verified Customer Verified Customer

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I have always received great service at Bloomington Acura. Great vehicle, great service. Don't forget about the coffee in the waiting room! Acura. Great vehicle, great service. Don't forget about the coffee in the waiting room! More

by gpcathcart Verified Customer Verified Customer

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Alex Anderson showed very poor communication. He never once picked up the phone to call and discuss the recommended $3,500 of repairs. I dropped my car off at 8 and they could not complete the He never once picked up the phone to call and discuss the recommended $3,500 of repairs. I dropped my car off at 8 and they could not complete the simple work that I requested to be done in one day. Very disappointed. Even in person there was no explanation of what took place until I asked. Alex didn't apologize and seemed to not care. This has cost you my business. Lisa Mullenberg did show show much compassion in dealing with the issue. I have since brought my business to a competitor. Also you must not provide complimentary car washes any more as the last two times the outside of the car was dirty and not touched. Finally Alex said my car was in spot 22, again not even close. It was inside the fence area. More

by schlies24 Verified Customer Verified Customer

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The check in was really convenient and the guy there was amazing and knowledgeable. They did a great job and everything was completed on time. amazing and knowledgeable. They did a great job and everything was completed on time. More

by BOBGRUENHAGEN Verified Customer Verified Customer

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We were traveling and needed a part replaced. They worked us into their schedule to accommodate us. They worked us into their schedule to accommodate us. More

by Ronaldjans1 Verified Customer Verified Customer

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Service appointment: Excellent communication, courteous and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of c and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of coffee while things got done. I'm looking forward to working with them again. More

by TRENTCAST Verified Customer Verified Customer

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Exceeded my expectations with good communication. They also were able to change the oil and update all recalls. They also were able to change the oil and update all recalls. More

by JIMOLSONDDS Verified Customer Verified Customer

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