Albert Lopez | Page 4

I’ve been with Longo for many years. The service department is doing good & excellent works on my car. They are friendly & courteous to customers. department is doing good & excellent works on my car. They are friendly & courteous to customers. More

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Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all the Toyota service department management, especially Paul Leblanc, Rob McGuire, and Kevin Holley. More

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For this visit Albert was helping me out. He was very patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long h patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long history with my many cars that all had problems. Specifically my first car which not long after acquiring it had one problem after another. Thank you Longo Toyota and thank you Albert for the wonderful gift of service you provided this visit. Thank you. More

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Vehicle was serviced at a timely mannerService rep was Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns with the vehicle. More

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Had a great experience and satisfied with the service provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. More

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Longo is the best dealer I ever have known - providing excellent, reliable customer service. Albert Lopez is a knowledgeable, friendly advisor anyone can rely on. excellent, reliable customer service. Albert Lopez is a knowledgeable, friendly advisor anyone can rely on. More

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Always reliable and great service. The wait time was way too long and not what I was told over the phone but Overall great job too long and not what I was told over the phone but Overall great job More

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I am a lifelong Toyota owner and I always service my vehicle at Longo Toyota even though I live an hour away from the dealership. They provide excellent service and are some of the friendliest employees vehicle at Longo Toyota even though I live an hour away from the dealership. They provide excellent service and are some of the friendliest employees I have ever encountered. More

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Thank you Albert Lopez for your great customer service. Went above and beyond and exceeded my repairs. I will be returning to Longo for all future service needs. Went above and beyond and exceeded my repairs. I will be returning to Longo for all future service needs. More

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Amazing experience again! José Del Solar is the only man I will buy cars from as long as I purchase a Car. He is a true gentleman, Jose keeps to his word and goes above and bey José Del Solar is the only man I will buy cars from as long as I purchase a Car. He is a true gentleman, Jose keeps to his word and goes above and beyond to provide exceptional service to his customers. This is the second Toyota I have bought from Jose and Longo toyota. Both transactions have been the best car buying experience I have ever had. Both times I emailed then called Jose, After answering all my questions he found exactly what I was looking for, from their massive inventory and he gave me the best price around, There was no haggling, no games, I didn’t have to wait for him to get his manager or “see what he could do”, best price right off the bat. After driving two hours to the dealership I showed up the car was ready, everything was as promised, we signed papers and I was on my way. This last time I had an incident with the vehicle. I called Jose and he instructed me to bring it down the next day. When I got there the service writer said he doubted that the incident would be covered under the warranty. José spoke to his supervisor and he and Longo Toyota covered the entire bill and paid for my rental. José Del Solar, his manager and Longo Toyota went above and beyond. I will advise anyone I know who is looking at buying a car to go see Jose at Longo Toyota before they go anywhere else. They have a customer for life and a raving fan. Their first class service speaks for itself. This place is impressive!! Thank you Jose and thank you everyone at Longo. More

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