Agustin Soto
Agustin Soto at Northside Lexus
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Agustin Soto | Page 4

Service Advisor

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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5.0
47 Reviews

Dealership Experience

13 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

47 Reviews

Write a Review

47 Reviews of Agustin Soto

April 28, 2021

Dealership Rating
Employee Rating

We arrived & waited 30 minutes in Service Dept. as they couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. More

by jbg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , Joseph Finley

Apr 29, 2021

Northside Lexus responded

This is a concerning review to read, and it doesn't sound like the attentive, organized, and accommodating service we pride ourselves on here. It sounds like there was a miscommunication, and I will certainly share this feedback with my team to ensure we improve our process going forward. I would also be more than willing to speak with you directly about what happened and ensure that we clear up any remaining confusion. Please don't hesitate to give me a call. Thank you, Todd Sylvester - Fixed Ops. Dir. - 281-569-3420

April 22, 2021

Dealership Rating
Employee Rating

Those people who assisted us are accommodating, respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks More

by CMTANDIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley, Eddie Washington , Brent Penn

Apr 22, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

April 09, 2021

Dealership Rating
Employee Rating

Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. More

by JENNIFER.HANCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Jared States , Hamilton Dawes

Apr 09, 2021

Northside Lexus responded

Jennifer, thank you for coming to Northside Lexus to purchase your new vehicle. We hope you're loving your new GX! Thank you again for the continued business!

March 30, 2021

Dealership Rating
Employee Rating

Great experience. From sales to service. Everyone was friendly and helpful. They made the process smooth and easy. Very satisfied with my experience. Would highly recommend this dealership. More

by Sotodarwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos , James Vu

Mar 31, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

December 24, 2020

Dealership Rating
Employee Rating

Joshua was very professional. He was easy to talk with and I loved that he was very knowledgeable when it comes to Lexus. Great individual. More

by CHERYLTHORNTON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough , Johnnie Torres

Dec 24, 2020

Northside Lexus responded

Thank you, Cheryl, for sharing your feedback! It is wonderful to hear that Joshua made the right impression during your recent visit to Northside Lexus!

November 09, 2020

Dealership Rating
Employee Rating

The was a very exciting experience. Needlam was very professional and knowledgeable about the car I purchased. He listens to yo concerning your car purchase. More

by HCOBB_1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell , Barry Bartel, James Vu

Nov 10, 2020

Northside Lexus responded

It's so important that our customers feel confident in their purchases and we are thrilled that Needham made this true for you. Thank you for sharing this positive feedback! - Northside Lexus team

October 25, 2020

Dealership Rating
Employee Rating

My experience was perfection. Don Holifield helped me lease my first Lexus 4 years ago and he’s done it again! I’m so happy to do business with a prestigious and down to earth gentleman. I’m also so hono More

by janie_02f15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Holifield, Caleb Vario

Oct 26, 2020

Northside Lexus responded

Thank you for taking the time to review us, Janie! We appreciate your business and are happy to hear that Don delivered such an exceptional purchase experience. Safe travels, and we hope to work with you again at Northside Lexus!

October 16, 2020

Dealership Rating
Employee Rating

Needham Shotwell is the best Certified Master Salesman! I’m on my 3rd Lexus, and he’s sold me every one. For Finance? Can’t go wrong with Brent Penn. Service? Agustin Soto has me covered. Fender bender More

by deniserwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell , Felipe Lozano, Brent Penn

Oct 19, 2020

Northside Lexus responded

Thank you so much for taking the time to leave us a review! We are so glad Needham, Brent, Agustin, and Felipe have taken such good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

May 22, 2020

Dealership Rating
Employee Rating

Mr. Larry Kidd was exceptional at helping me purchase our RC! It only took two to three hours and we drove our car. Very helpful and kind. Thank you! More

by JEANETTE.RIVERA5
Recommend Dealer
Yes

Other Employees Tagged: Larry Kidd, Marcus Atkins

Jun 09, 2020

Northside Lexus responded

Hi JEANETTE.RIVERA5! We are so thrilled that Larry did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team! The RC is an incredible vehicle. Our Technology Director make a detailed video tutorial about the 2020 RC, that you may find helpful as well. It's on our YouTube channel: https://youtu.be/GQ_OUmJqy7o If you have any questions about the differences in your year vehicle, just give us a call at 281-569-3300 and ask for the Technology Department. We're happy to help. Thank you so much for sharing your experience with us.

May 02, 2020

Dealership Rating
Employee Rating

easy and no stress I have used this dealer since 2000 and always been greeted with a smile from everyone that works there. I certainly would recommend Northside to all More

by JONBOY19511920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Don Holifield, Caleb Vario, Dorothy Sausley, Pete Suarez , David Gardner, Todd Sylvester

May 12, 2020

Northside Lexus responded

Thanks so much! We appreciate you choosing Northside Lexus again and again. We will continue to do all that we can to keep you happily on the road in your Lexus! We sure appreciate you!

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