97 Reviews
Write a Review97 Reviews of Adam Gurrerui
October 25, 2023
The Service and result was perfect. I am now 1000 miles away and my Honda performed without a flaw. Thank you for the fine work. I am now 1000 miles away and my Honda performed without a flaw. Thank you for the fine work. More
Other Employees Tagged: Heather Cullen, Jimmy Harris, Talin Coester, Ryan Esloon
October 13, 2023
Service adviser was easy to work with. They diagnosed my vehicle and repaired it quickly. Sent me a picture of the bad part. They were also able to order my tires, ship them and install th They diagnosed my vehicle and repaired it quickly. Sent me a picture of the bad part. They were also able to order my tires, ship them and install them in the same day. More
October 09, 2023
We have a paint defect which was apparently covered under warranty, but the warranty has recently expired. We have had this pealing paint issue for several years and have taken our vehicle to Lou Sobh sinc warranty, but the warranty has recently expired. We have had this pealing paint issue for several years and have taken our vehicle to Lou Sobh since purchase 2016 for all maintenance intervals. We did not receive notification of the recall and not one person from Lou Sobh notified us of coverage while in the window of warranty. Poor customer service. More
Other Employees Tagged: Heather Cullen, Jimmy Harris, Talin Coester, Ryan Esloon , Cheron Brannigan
October 06, 2023
As are most businesses, Lpu Sobh is suffering from staffing shortage. This keeps them from performing at the level I am sure they aspire to. Adam, my service rep, is very kind and followed up with me staffing shortage. This keeps them from performing at the level I am sure they aspire to. Adam, my service rep, is very kind and followed up with me regarding my repair and scheduling. Unfortunately, the repair staff did not inform him that they were behindand my hour and a half qhile I waited for my vehicle almost doubled. Harold, the service manager was very understanding as to my concern and as a team, they repaired my vehicle and still treated me with courtesy and kindness. More
Other Employees Tagged: Adam