Adam Gates | Page 2

The dealership made the purchase process as easy as possible and everyone was very knowledgeable! possible and everyone was very knowledgeable! More

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I have never had an experience that made me feel so comfortable and confident that my best interest was in mind. comfortable and confident that my best interest was in mind. More

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An absolutely amazing experience! Adam was so attentive to all of our needs and went above and beyond to ensure we had the best outcome. Adam was so attentive to all of our needs and went above and beyond to ensure we had the best outcome. More

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I have purchased 5 Subarus from Subaru of Portland. We were very loyal customers there but recently have been unhappy with the service there. When it was time to trade in our vehicle this time we decid We were very loyal customers there but recently have been unhappy with the service there. When it was time to trade in our vehicle this time we decided to give Royal Moore a try and I am so happy we did. We worked with Adam Gates, and he really made the process easy, seamless and enjoyable. He helped us pick the perfect vehicle for our family and budget. Adam made us customers for life. We will be back, and would recommend Royal Moore and Adam to anyone we know looking for a new vehicle. Thank you Adam, we are over the moon with our new forester and the whole experience. More

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Purchase experience was very positive. Special thanks to Adam Gates. His help was outstanding! Thank You ! Special thanks to Adam Gates. His help was outstanding! Thank You ! More

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Great to work with Adam. He’s professional and efficient to work with. Def recommending him He’s professional and efficient to work with. Def recommending him More

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Josh, Adam, and Cole were amazing and friendly! Not pushy but honestly wanted to help. My wife and I will definitely come back! Not pushy but honestly wanted to help. My wife and I will definitely come back! More

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OMG AMAZING! !! Kind, respectful, transparent, honest, thorough, great listeners, and so much amazing-ness!!! Granted I have only been to 2 other dealerships !! Kind, respectful, transparent, honest, thorough, great listeners, and so much amazing-ness!!! Granted I have only been to 2 other dealerships - but both did shady sales techniques… ROYAL MOORE DOES NOT. People are all different so there may be bad experiences once in a while - but the chances of that happening here is VERY LOW. My sister has been to many dealerships and has also said she has never been as impressed as she is with this place!! And a few friends and coworkers have said the same thing about this place!! Absolutely true!! They never put me in a bad car to convince me to get one they wanted to sell… every car they showed me was is amazing condition and had what I wanted… it was about ME. Every person we dealt with was transparent!!! And kind!! I started off messaging Javier and he checked in a lot- but Josh Templeton helped me throughout… He pulled the PERFECT CAR. Unfortunately I couldn’t afford that one but then he found two older models that were AMAZING and STILL had everything I wanted! And when Josh wanted to make sure that information was accurate and my situation was complicated- he got Adam… and Adam walked me through what would happen and expect and wouldn’t let me tell him my ACTUAL BUDGET!! He was like- we are gonna get you in the best car in your budget to help get you on your feet and we aren’t going to let you get into something you can’t afford that will put you right back where you came out of. When we came back to get the car with down payment- Josh was helped again and Javier came and said hi and we chatted for a bit… Josh was super cool, nice, fun to talk to- And I put the head rest on backwards to see if I could turn it around and I got it stuck and he helped and didn’t make me feel dumb or bad!! (It’s okay- I took that car home with me hehehehe) Cole came and helped explain rates and also didn’t give me factual numbers- was transparent about the fact that there are other factors that could change it down the road. I went home with an amazing car today and had an amazing time with the staff and amazing experience!!! AMAZING AMAZING AMAZING!! More

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Very pleased with Alex’s patience and care. Great supporting Team. Overall seamless process to trade in and get our 4th Crosstrek. Great supporting Team. Overall seamless process to trade in and get our 4th Crosstrek. More

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The lease on my 2021 Subaru Crosstrek was coming to an end, and I initially reached out to Royal Moore about upgrading to the 2024 Crosstrek. Adam Gates was extremely helpful throughout the entire process end, and I initially reached out to Royal Moore about upgrading to the 2024 Crosstrek. Adam Gates was extremely helpful throughout the entire process and after just a few conversations he helped me realize that the Crosstrek would be too small of a vehicle for my growing family. He showed me an Outback and I fell in love instantly. Adam and Fernando (manager) helped me find the right trim level that would allow me to keep most of the features I was accustomed to in my Crosstrek without a significant increase in my monthly payment. Luis the finance manager was also lovely to work with. I’m so happy with my Outback and I can honestly say I’ve never had a more enjoyable dealership experience. If you’re looking for someone who knows pretty much everything there is to know about Subarus and the feeling of hanging out with a friend rather than a salesperson, Adam Gates is your guy! More

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