Adam Clarke | Page 2

Jerry Clarke succeeded in locating the brand-new vehicle I needed and he was also an excellent liaison between the Dealership and me to arrive at a price I could afford. Without him, the sale would never ha I needed and he was also an excellent liaison between the Dealership and me to arrive at a price I could afford. Without him, the sale would never have happened. My brand-new Durango was the third motorcar I've bought from the Ulm dealership in the last five years. I'll be back for sure next time as well. Thank you Jerry Clarke!!! More

by DurangoBuyer Verified Customer Verified Customer

Helpful 0

Report | Print

Quick easy and very courteous best experience so far ever. No hassle what so ever ever. No hassle what so ever More

by JDCOONROD Verified Customer Verified Customer

Helpful 0

Report | Print

Sold my RAM 1500 almost 3 weeks ago - only way to cancel tire/wheel warranty (originally purchased thru Jerry Ulm) and obtain the balance monies for the remaining contract is thru Jerry Ulm Finance dept. Le tire/wheel warranty (originally purchased thru Jerry Ulm) and obtain the balance monies for the remaining contract is thru Jerry Ulm Finance dept. Left numerous messages, spoke to sales, but it appears when money is owed back to a customer, it's not a priority !! I should also note that I left a message for the GM on the Jerry Ulm website...no return contact - probably another broken process. It's a shame how Jerry Ulm Dodge continues to decline in pricing and customer satisfaction since being acquired by the Morgan Group. I remember when Ulm was the best in town and nobody could beat their service...unfortunately that experience is gone and we now deal with another stereotypical "Car Dealership". More

Helpful 0

Report | Print

My sales person was outstanding , Managment sucked , total rip off , they don’t stand behind their Agreed deal , be aware do your due deligentn before you make your deal with them , they only care abou total rip off , they don’t stand behind their Agreed deal , be aware do your due deligentn before you make your deal with them , they only care about the bottom line not their customers . More

by bill.mansour Verified Customer Verified Customer

Helpful 0

Report | Print

Dealership was clean and everyone was helpful and friendly. The techno music as a little annoying. friendly. The techno music as a little annoying. More

by kathykmp Verified Customer Verified Customer

Helpful 0

Report | Print

BAD CUSTOMER SERVICE Paid car off early, The owe me a refund on the GAP insurance; They keep saying check is in the mail but it has been over 4 months and I still have not recieved. Been calling but only refund on the GAP insurance; They keep saying check is in the mail but it has been over 4 months and I still have not recieved. Been calling but only get the run around; More

Helpful 0

Report | Print

I was greeted promptly when I came inside the door. My rep was professional and well-versed in the vehicle. He found me a vehicle that I could afford which was exactly what I wanted. The closing proces My rep was professional and well-versed in the vehicle. He found me a vehicle that I could afford which was exactly what I wanted. The closing process while it took a few hours was no worse than I've been through at other dealers. I've used Jerry Ulm in the past for service and they were very good then so I'm sure that they will be just as good if not better. All in all it was a very positive experience and I was very glad I went to Jerry Ulm for this vehicle. More

by RSCLARKEJR Verified Customer Verified Customer

Helpful 0

Report | Print

Was all set for my Hyundai and when Reno Kelsie went over all the numbers for the contract the interest rate for finance jumped to 7.39 when he specifically said it was 5.7% Then I did not want to get extend all the numbers for the contract the interest rate for finance jumped to 7.39 when he specifically said it was 5.7% Then I did not want to get extended computer package added into my finance. His attitude changed. I felt cohersed into doing it but I did not want to fiancé that into my final sale! I felt bambozzeled and he was not upfront and honest. Also I did not really get any info on how to work computer and all car dashboard components from Jake Gilbert More

by Pacubananas Verified Customer Verified Customer

Helpful 0

Report | Print

World class service all the way around. My 7th vehicle purchase at this dealership. I’ll keep growing my fleet and keep buying them from Jerry Ulm. My 7th vehicle purchase at this dealership. I’ll keep growing my fleet and keep buying them from Jerry Ulm. More

by ALBERTFRANCO Verified Customer Verified Customer

Helpful 0

Report | Print

We had one of the best car buying experiences ever at Jerry Ulm. It was worth the hour and a half drive from Venice as our salesman Malik and everyone else we came in contact with were extremely polite, Jerry Ulm. It was worth the hour and a half drive from Venice as our salesman Malik and everyone else we came in contact with were extremely polite, patient and helpful. For once, we felt like everyone involved worked hard to get us the best deal possible. More

by maradams73 Verified Customer Verified Customer

Helpful 0

Report | Print