128 British Columbia Used Car Service Centres

Went to service my Audi at this store, and dealt with - K.S.

Went to service my Audi at this store, and dealt with Drew. He was over the top professional from the start to the end, and made my wife (who had to drop it off before work) feel very comfortable and taken care of. The technician Connor did a fantastic job, and made sure the paperwork had everything he did, in great detail!

Thank you for the great service! - Nobody

Thank you for the great service! An extra big thank you to Chelsea for being such a delight to chat with on the phone! makes booking an appointment a pleasant experience with such kind staff!

Selena was courteous, attentive and pleasant to deal - bbmrclean759

Selena was courteous, attentive and pleasant to deal with. She communicated well, directed me where I needed to go for assistance and kept me appraised of the progress on the vehicle being services.

Great staff environment and friendly I will never go to - Simpsontheresa938

Great staff environment and friendly I will never go to another dealership I'm very happy 😊

10 years dealing with this beautiful dealership! - J

10 years dealing with this beautiful dealership! And last week's visit it was very pleasant starting with Barbara! And finishing with Jim! Jim did an amazing job with my car with his beautiful customer service and professionalism

Words are not enough for the extra effort that Boris - gparsley

Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what they are paying him but it is not enough. 10 stars for this fellow. Great job. Fantastic customer service. Outstanding.

Had an amazing experience with my car repair yesterday. - Mike Mountain

Had an amazing experience with my car repair yesterday. Courtney, my service advisor, arranged for a ride home for me, and ordered a taxi to pick me up at home. No charge. My vehicle was repaired on time. You're amazing Courtney! A shout out to all the staff I've dealt with there. Cheers, Mike.

Responsive and knowledgeable service team that has met my - Vivek

Responsive and knowledgeable service team that has met my expectation every time in quality and cost

They treat me like family at Island Owl and I love going - J Mose

They treat me like family at Island Owl and I love going there. I will always deal with them!

Friendly service staff, and very courteous, and - cliff

Friendly service staff, and very courteous, and knowledgeable. I Like to deal with the people who know my car best.

Great service and friendly staff. - sdaines

Great service and friendly staff. I appreciate the flexibility and willingness to work around schedules.

Although your questions seem to apply to the whole - grayhairedwisdom

Although your questions seem to apply to the whole dealership, my answers only relate to the service department. I have always found the service department of the dealership to be exceptional. They are friendly, knowledgeable, attentive and service oriented. I have found their problem solving skills to be excellent and their willingness to help and address concerns to be beyond what I have experienced in other dealerships.

Very good customer service. - Rob Young

Very good customer service. They keep you informed about what's going on with your vehicle. Very attentive and friendly staff. Highly recommend..

The car service was prompt and thorough as needed. - KLR

The car service was prompt and thorough as needed. I appreciated Kristy's courteous and attentive manner to all of my questions and concerns. Thank you for your consistent reliable service.

Always wonderful experience bring my GLI to chilliwack - Ben

Always wonderful experience bring my GLI to chilliwack Volkswagen, they give me a great service while keeping me informed!

Overall great service , RJ in the oil change dept is - dtpatt

Overall great service , RJ in the oil change dept is amazing always taking care of my vehicle

They repaired my motor. - gfdaniels

They repaired my motor. It now runs like new. My service advisor was great. Overall excellent job.

After Go Auto purchased the dealership from Wolfe Auto in - hznbrg101

After Go Auto purchased the dealership from Wolfe Auto in November 2022 their service took a nose dive. Family has purchased 3 Cars in the last 20 years All of them before Go Auto's takeover. All the original wolfe staff has willingly left or been let go. Their customer service is non existent. Messages left with no follow-up. Front-end service advisors are a mess to deal with. If you're a local Mitsubishi/ Subaru enthusiast go to another dealership and save yourself years of headaches 😩.

I recently bought a 2020 Hyundai Elantra from Victoria... - Jerry

I recently bought a 2020 Hyundai Elantra from Victoria Hyundai and I couldn't get my voice recognition on my steering wheel to access my contacts on my android phone, I had a few people tried to get it to work with no luck. Called the service dept. and got in touch with Megan. She said to come on down and see if they can get it going for me. When i got there Megan got in touch with Carmen from the service dept. With in 10 minutes Carmen had my voice recognition in my car working. Made my day

Dear Service Manager, or whoever concerned, I hope - Anoopk0501

Dear Service Manager, or whoever concerned, I hope this message finds you well. My name is Anoop Kottakkakath, and I am the owner of a 2021 Kia Seltos SX Turbo. I am writing to formally express my deep dissatisfaction and disappointment following my recent experience with your service department at Go Kia West, 1881 United Blvd, Coquitlam. On March 18, 2025, I brought my vehicle in for a periodic service. The service was handled by Mr. Karan Patel. I specifically requested a replacement of the engine air filter, as I knew it was dirty and due for change. Karan assured me that the air filter would be replaced along with the oil service and transmission fluid change. When I returned to pick up my vehicle, I inquired whether all the requested services had been completed. Karan confirmed that they were, including the air filter replacement. He mentioned that the part had mistakenly not been added to the invoice and told me I was "lucky" to receive it free of charge. Despite offering to pay for the part, he insisted there was no need. Trusting the word of a representative at a Kia service center, I continued to drive my car for the next three months. However, on June 17, 2025, I visited Applewood Kia in Surrey for my next scheduled service. To my surprise, I was informed that the engine air filter was extremely dirty and had clearly not been changed in a long time. I immediately contacted the Coquitlam location and requested to speak with either a manager or Karan for clarification. I was informed that Karan is no longer employed there. I was also told that I would receive a call back, but that has yet to happen. Being misled about a service that directly affects my vehicle’s engine health is absolutely unacceptable. This situation has seriously undermined my trust in your dealership’s integrity and reliability. Unfortunately, this is not the first time I have experienced misleading information at your location. When I originally purchased the vehicle, the salesperson, Todd, promised me that I could choose any brand of tires for $600 once winter was over. When I returned to inquire about this offer, I was told Todd was no longer with the dealership, and I was only offered Rovelo tires for $600 plus tax — a significant deviation from what was originally promised. With no one taking accountability, I had no choice but to decline. I urge you to take this matter seriously. I expect a proper explanation and some form of accountability for the misinformation I received. I also feel compelled to share this negative experience with my family and friends to help them make informed choices. Sincerely, Anoop Kottakkakath

Breanna in service is terrific she has helped me with all - mille050

Breanna in service is terrific she has helped me with all service and is wonderful

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!