I am a serious buyer who walked into Red Deer Mitsubishi - medellru
I am a serious buyer who walked into Red Deer Mitsubishi ready to sign a fast, clean contract on a new 2026 Outlander PHEV GTP. Instead, General Manager Bara Obeidat and Sales Manager Sam Gill completely fumbled a highly profitable transaction due to outdated, high-pressure sales floor tactics.The Transparent Offer They Rejected:New Vehicle: Full Factory Invoice ($57,394) + a fair 3% dealer margin ($1,722) = $59,116 total.Financing: Pre-approved Tier-1 subvented 2.9% program.Trade-In: Pristine, low-km Mercedes-Benz GL450 (61,800 km) appraised at an $18,000 baseline.The Actual Profit Lost by Management:Any competent operator knows this single-day turn was worth $7,000 to $9,500 in total back-end and front-end gross to the store:Front-end vehicle gross: $1,722Used-car retail margin on a mint 61k km Mercedes: $4,000–$6,000Captive F&I reserve/payout: $800–$1,200Standard documentation fees: $500–$800Why I Walked Away:Instead of securing a guaranteed, near-five-figure profit on a fast turn, Bara and Sam attempted to squeeze an extra $2,300 from my pocket by stacking fabricated fees and heavily lowballing my trade-in value. When challenged on the numbers, the management team completely froze. They ghosted me for an entire week, refused to provide a transparent, written deal worksheet, and provided zero breakdown of their pricing.The Result:I took my business and my pristine trade-in to a transparent, high-volume competitor who knows how to treat educated buyers.If you enjoy 1990s-style hidden fees, aggressive lowballing on trade-ins, and managers who hide behind silence instead of practicing professional automotive salesmanship, this is the store for you. To the ownership group (LAG Auto): your management team on the ground is actively bleeding thousands in net profit to line-item greed.Avoid Bara Obeidat and Sam Gill if you value financial transparency and basic professional communication.
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