ToyotaTown

Excellent customer focus and quality This dealership, and in particular, the salesperson, Tony Coyles, is customer focused, providing excellent service and value. I highly recommend this This dealership, and in particular, the salesperson, Tony Coyles, is customer focused, providing excellent service and value. I highly recommend this dealership to anyone who is looking for a new or used vehicle. You will not be disappointed. I truly believe in today's world, you get what you pay for, and this dealership and salesperson know how to deliver. Many thanks for another great sales experience. More

Rav 4 (2) Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up wa Nick Sinko is an excellent sales person. Went above and beyond to ensure all the purchase details were taken care of, and the after sales follow-up was promptly dealt with. Even now there is a continued after sales "touch base" policy that makes you feel like "a friend of the family", not just a customer. Have bought two vehicles from Nick and will continue to do so and I have recommended him to numerous friends in the market fo a vehicle. Nick is very knowledgable, and efficient More

Very pleased!! Over the last few weeks, my wife and I were comparing vehicles from Toyota Town and Nissan just next door. From the start we thought the 2015 Nissan R Over the last few weeks, my wife and I were comparing vehicles from Toyota Town and Nissan just next door. From the start we thought the 2015 Nissan Rogue was our vehicle, but Nissan didn't have the customer service we desired right from the start leaving us at an impasse with them. Whereas the VP/GM right to our sales person Baz Afara Toyota welcomed us kindheartedly. Knowing that we had a budget to work with Baz was much superior at meeting that number vs Nissan who was looking to take us to the cleaners. In today's market, you must be able to trust that your sales person is on the same page as no one wants to waste time and money, Baz was very adept at making sure the SUV we were to embark on was the best bang for our budget. After deciding upon the 2015 Rav 4 AWD Limited, we had to finalize payments. Like many young adults that have purchased a house, recently married now with a child and student debt, we had some concern about approval. Adel Al-Rayes(business manager) was an absolute joy to work with, he assured us that he would do his best to find a suitable payment plan. Sure enough he did just that, no smoke and mirrors just the truth from Adel. All in all, if your a buyer in the vehicle market looking for credence and have been poorly treated at other dealerships, Toyota Town is the place for you. Congratulations Toyota Town for setting the bar very high! More

"Integrity" What was promised, was delivered. Our used vehicle purchase experience with Shaun Smith of ToyotaTown London was "Excellent". We were introduced to Shaun after driving all the way f Our used vehicle purchase experience with Shaun Smith of ToyotaTown London was "Excellent". We were introduced to Shaun after driving all the way from Guelph to look at a couple of Toyota Venza's we saw on the dealers website, and our final purchase was completed after several visits and test drives as inventory was available. Throughout the process Shaun exhibited a calm, no pressure persona as well as great patience and determination as we were quite particular of the condition of the vehicle we were seeking. Shaun's claims of his and ToyotaTown's integrity was tested when my son noticed a chip in the windshield on the way home from picking it up. After placing a phone call to Shaun he assured me "They would make it right" and when we returned for our first free oil change the windshield was replaced at no cost to us. We have also returned several times with our Venza to ToyotaTown and have been very pleased with our service experience. There is no question who we will contact for our next vehicle purchase. Thanks again Shaun, Philip Greenstreet More

Shaun Smith, Toyota Town, London Ont I had a great experience with Shaun. Very attentive, even after the deal had gone through. Was very understanding, and not pushy whatsoever. Will defi I had a great experience with Shaun. Very attentive, even after the deal had gone through. Was very understanding, and not pushy whatsoever. Will definitely lease from him again. Leased a RAV 4 More

Classy Dealership Shaun Smith is a down to earth guy that makes buying a car very easy. We purchased a Honda Odyssey from Toyotatown. We love it. Shaun Smith is a down to earth guy that makes buying a car very easy. We purchased a Honda Odyssey from Toyotatown. We love it. More

Excellent, Knowledgeable Service Shaun Smith was a very pleasant and knowledgeable person to deal with. He took the time to explain all the options of the 2012 Camry which we bought Shaun Smith was a very pleasant and knowledgeable person to deal with. He took the time to explain all the options of the 2012 Camry which we bought and even set up my cell phone to work with the car. We love the camry and would not hesitate to recommend Shaun and Toyota Town for the excellent service we received. More

Excellent first new car experience My first 'new' car experience was excellent with Shaun Smith from Toyota town. I purchased a Corolla S. I had searched many car dealerships and felt t My first 'new' car experience was excellent with Shaun Smith from Toyota town. I purchased a Corolla S. I had searched many car dealerships and felt that Shaun ensured all my questions were answered and took the time to show me all the features of my car. Thank you Shaun! More

Toyota rav4 purchase We were very pleased with the vehicle we bought and efficiency of the sale by Shaun. Everything was smooth and easy. The SUV was clean an runs great, We were very pleased with the vehicle we bought and efficiency of the sale by Shaun. Everything was smooth and easy. The SUV was clean an runs great, were so glad we chose a Toyota. More

5 Star Experience I originally went to a different dealer to purchase my Sienna and thought all car purchases came with a bad customer service experience. But as soon a I originally went to a different dealer to purchase my Sienna and thought all car purchases came with a bad customer service experience. But as soon as I went to Toyota Town I was treated with nothing but respect by an incredibly professional group of staff. They were compassionate, patient and very helpful. I have to thank specifically Shaun Smith for all the help at our Wharncliffe location. I will not be going anywhere else anytime soon. You will not be disappointed! More