Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
6,772 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,772 reviews
October 29, 2015
Easy process and no stress. Salesperson Shawn Longworth was very knowledgeable and pleasant to deal with. He took his time explaining everything and answered all of my questions. Salesperson Shawn Longworth was very knowledgeable and pleasant to deal with. He took his time explaining everything and answered all of my questions. He knew exactly what vehicle was best for me and my family. He was very efficient at answering emails and any other concerns. You can easily tell that he truly loves what he does and is a natural. I would recommend him to anyone. More
by MRSfixit009
Employees Worked With
Helpful October 28, 2015
2015 Toyota Corolla We picked up our new Corolla last week. It more than meets our expectations. We expect that it will be as trouble free as Matrix parked next to it ( We picked up our new Corolla last week. It more than meets our expectations. We expect that it will be as trouble free as Matrix parked next to it (244,000 k & counting). ToyotaTown's rep Shawn Longworth provided an excellent buying experience. Thanks J5.... PT More
by pwt49
October 28, 2015
Great people I went into dealership not planning on buying a vehicle at that time, but with the awesome work that Tim and Nicole did to get me into my first to I went into dealership not planning on buying a vehicle at that time, but with the awesome work that Tim and Nicole did to get me into my first toyota ,I left there a proud owner of a new tacoma. Thanks guys for the great experience More
by Kevy
Employees Worked With
Nicole Levasseur, Toyota Tim
October 28, 2015
Excellent performance and Good Quality service On arrival at the TOYOTATOWN office I met MIlard Kaberi. I never thought of buying that day but the good quality and excellent services I received mad On arrival at the TOYOTATOWN office I met MIlard Kaberi. I never thought of buying that day but the good quality and excellent services I received made me to purchase the car on the spot. I intended to go from one shop to the other starting with Toyota. I purchased the car without going to other places. I really appreciate this kind of service delivery. I am very delighted. More
by john.femi2658
Employees Worked With
Janine Feenstra, Millad Kaberi
October 28, 2015
Very Happy !! Last week I purchased a 2009 Matrix at Toyota Town in London Ontario. My husband and I traveled from Windsor Ontario to view the vehicle and test dr Last week I purchased a 2009 Matrix at Toyota Town in London Ontario. My husband and I traveled from Windsor Ontario to view the vehicle and test drive. Tim Smuck was our salesman and he was most helpful in explaining all the features of my vehicle . Tim was personable as he listened to my questions and concerns and very articulate as he responded. I felt that he reviewed everything thoroughly and was confident to drive my new Matrix back to Windsor. Chelsea Wakefield ensured that the car was thoroughly cleaned and detailed ... it looked brand new !!! I am enjoying my Toyota Matrix very much. Anne from Windsor More
by Anne from Windsor
Employees Worked With
Toyota Tim, Chelsea Wakefield
October 22, 2015
My new 2015 Toyota Corolla I would like to thank Tim Smuck at ToyotaTown for his help and professionalism while I was purchasing my new car. I called Tim 2 months prior to visit I would like to thank Tim Smuck at ToyotaTown for his help and professionalism while I was purchasing my new car. I called Tim 2 months prior to visiting the dealership to get some information on leasing. Time went by and I made a decision to buy a vehicle. I thought of Tim right away and the main reason I contacted him was that he was very knowledgeable but didn't harass me! More
by LauraT
October 21, 2015
Dealing with Shawn Longworth was an excellent experience and changed my opinion of car salesmen. I felt secure in believing what he was telling us. was an excellent experience and changed my opinion of car salesmen. I felt secure in believing what he was telling us. More
by Happy Camper
October 16, 2015
Bad service experinece I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer ser I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer service and Sylvia Donovan is prime example of that, on the other hand its service dept lack the vision and the attention of building and maintaining its customers relationship and treat its customers as an opportunity to milk them regardless if they are loyal customers or not. I had two bad experiences at its service department and the last one just happened last week and I made the desicion to stop servicing my car there and even not to trade my Corola and buy a brand new RAV4 from this dealership as it fails to followed back with me after discussing my issues with 3 individual employees at this dealership. More
by Customer2015
October 15, 2015
Toyota RAV4 new owner Excellent Experience with Baz Afara. He is open to all questions and takes the time to explain even simple questions. I enjoy my Toyota RAV4 and lea Excellent Experience with Baz Afara. He is open to all questions and takes the time to explain even simple questions. I enjoy my Toyota RAV4 and learned from Baz all the functions of the RAV4 prior to my test drive which made it most enjoyable. He is patient and his time is unlimited. I have been to 5 other dealerships and none could compare with this presentation. I would recommend him without hesitation. Thank you Baz, and thank you for offering your time if I have any further questions. Crystal Magee crystalmagee@rogers.com More
by Rriving1
Employees Worked With
October 14, 2015
Complete Satisfaction It was a pleasure dealing with Millad Kaberi for the purchase of my Rav 4. Liked his no pressure attitude. Would I recommend him --ABSOLUTELY!!! It was a pleasure dealing with Millad Kaberi for the purchase of my Rav 4. Liked his no pressure attitude. Would I recommend him --ABSOLUTELY!!! More
by Duffus, Doreen l23
Employees Worked With
Vladimir Stepancev , Millad Kaberi
