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ToyotaTown
London, ON
6,715 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,715 reviews
September 05, 2016
Gwen made my ToyotaTown experience wonderful I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test d I went to ToyotaTown knowing which vehicle I wanted. Gwen showed me 3 different color Camry's and was patient with indecision. Also, during our test drive with the car I ended up with, I was not sure if my wife would like it so Gwen suggested we take the car to her. Great idea. My wife loved it. If found this dealership easy to deal with. No pressure tactics. I would highly recommend Gwen and ToyotaTown. More
by Richard
Employees Worked With
Helpful September 05, 2016
Friendly customer service The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of The services of Toyota town are very good. The processes of buying a car are comprehensive to customers. Mrs. Gwen is very friendly to new commers of Canada. More
by ILN
September 05, 2016
Corolla Lease - Excellent Experience! My spouse and I have been using one vehicle for the past 1.5 years and due to a recent move had to go back to 2 cars. We had visited KIA, Hyundai, Hon My spouse and I have been using one vehicle for the past 1.5 years and due to a recent move had to go back to 2 cars. We had visited KIA, Hyundai, Honda and finally Toyota where we met Shawn Longworth. Shawn discussed with us what our needs were currently and where we were headed in the future. He was kind, knowledgable and patient! After our meeting with Shawn we knew that the Corolla was the right fit for us and were extremely happy with the customer service provided by Shawn and the price he quoted us. I can say that Shawn was the best car sales representative I have ever dealt with and was always available for questions as it was about a month between our first meeting and when we actually leased. Thank you Shawn for your support! More
by Lyndsay
Employees Worked With
September 04, 2016
first service Amanda Krug was our extremely friendly, professional and helpful Service Advisor. SHE should be a cornerstone of your dealership. When we boug Amanda Krug was our extremely friendly, professional and helpful Service Advisor. SHE should be a cornerstone of your dealership. When we bought from Shawn it was a great experience, the pick up was differeint... we waited over an hour and felt rushed. I attempted to get some questions answered after by email but he wasn't interested, I gave a review (10 as requested) and in hindsight regret it. I felt like he was great during the purchase, but afterwards we were holding him up from making more commission. I honestly don't know if we will continue to drive over an hour to shop/service here. More
by uncertain
September 03, 2016
Great Experience Baz was great. He immediately came out to see if he could help and was completely able to find a vehicle that matched my needs. He made sure I was tak Baz was great. He immediately came out to see if he could help and was completely able to find a vehicle that matched my needs. He made sure I was taken care of every step of the way, and was very thorough when explaining everything as it was my first time buying a car. Nicole was also great and took the time to run through multiple options for financing, and made sure I understood what everything meant. Very helpful! More
by nicolemlb
September 03, 2016
Great service, highly recommend I purchased a 2011 jeep grand cherokee and traded in my dodge. Very happy with my purchase. Shawn got me the best value for my dodge. Much more genero I purchased a 2011 jeep grand cherokee and traded in my dodge. Very happy with my purchase. Shawn got me the best value for my dodge. Much more generous compared to what other dealers were willing to give. He was very honest, friendly and trustworthy. 10 out of 10 service. More
by Emilie Vieira
Employees Worked With
September 03, 2016
BOUGHT MY FIRST CAR! So I had Ken help for a period of almost 2 months to try and get me a perfect first vehicle and all I can say is that he is the best. Ken always made So I had Ken help for a period of almost 2 months to try and get me a perfect first vehicle and all I can say is that he is the best. Ken always made time around my schedule and tried to meet my needs when looking for a car. He even is in touch after I had purchased the vehicle and I am planning to always bring in my car for servicing at this location. Thanks again, Ken! More
by Faiz Khan
Employees Worked With
September 01, 2016
Great help due to emergency I want to thank Rob Dako. who saw to it that I had a new tire & rim installed due to a road accident the previous day. He also put me in touch with th I want to thank Rob Dako. who saw to it that I had a new tire & rim installed due to a road accident the previous day. He also put me in touch with their recommended autobody rep who happened to be in the service centre at the time. I have known Rob over the years I've come to the dealership and he has always been professional and pleasant to work with. Thanks again Rob More
by papauha74
Employees Worked With
Robert Dako
September 01, 2016
Excellent experience Great experience with sales rep Shawn Longworth at Toyota Town London, Ontario, purchasing a 2015 Toyota Camry. Friendly, followed up, complete great Great experience with sales rep Shawn Longworth at Toyota Town London, Ontario, purchasing a 2015 Toyota Camry. Friendly, followed up, complete great service with purchase. More
by Beesting
Employees Worked With
August 31, 2016
Firis Sharif I highly appreciate the service extended to me by Firis Sharif. I am 100% satisfied with the service and trust and all his recommendations. He is very I highly appreciate the service extended to me by Firis Sharif. I am 100% satisfied with the service and trust and all his recommendations. He is very competent in his job. My vehicle is well taken care of at ToyotaTown and I am always left very satisfied. -Abida Haleem More
by Abida Haleem
Employees Worked With
Firis Sharif
