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ToyotaTown
London, ON
6,736 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,736 reviews
September 23, 2016
Good service, good advaiser Good (not excellent) service in general. Sometimes mechanics make mistakes, but they are willing to fix them at no cost. Good advisers. Otherwise only Good (not excellent) service in general. Sometimes mechanics make mistakes, but they are willing to fix them at no cost. Good advisers. Otherwise only good experience with them. More
by TT2
Employees Worked With
Amanda Krug
Helpful September 23, 2016
New car He is cooperative and very good dealer he helped me and convinced me to buy my Corolla and he helped how to drive my car safety He is cooperative and very good dealer he helped me and convinced me to buy my Corolla and he helped how to drive my car safety More
by Hala2470
Employees Worked With
September 21, 2016
Shawn Longworth great salesman When we traded in our 2010 Tacoma for our 2016 Tundra, Toyota Town gave us a fair trade in price. Shawn was so incredibly informative and a great sale When we traded in our 2010 Tacoma for our 2016 Tundra, Toyota Town gave us a fair trade in price. Shawn was so incredibly informative and a great salesman. We enjoyed his help so much that when my van died, we went back to him and he made the purchase of our 2016 RAV4 just as easy. More
by Tundra guy
Employees Worked With
September 21, 2016
Timely and followed through! I knew what I wanted and Baz Asfara helped me without being pushy or aggressive. Simply answered my questions, gave me all the necessary details and c I knew what I wanted and Baz Asfara helped me without being pushy or aggressive. Simply answered my questions, gave me all the necessary details and completed the paper work in a timely manner. Friendly, polite and professional! Mark Eisan, Andre and Jackie also great for communication and follow-through. Thanks team-Toyota!! More
by Ami and my RAV4
September 21, 2016
Service starting issues Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could expla Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could explain what was happening outstanding customer service . More
by firemanneil
Employees Worked With
September 21, 2016
Great Service Brought my 2015 Tundra in for the 32K service and was very happy with the way Rob explained everything to me that needed to be done. My overall exp Brought my 2015 Tundra in for the 32K service and was very happy with the way Rob explained everything to me that needed to be done. My overall experience was excellent, thank you. More
by Chris
Employees Worked With
Robert Dako
September 21, 2016
Best car buying experience ever. Our 4th Toyota vehicle purchased for our family. Sean O'Grady my sales representative was extremely knowledgable about the vehicle, he was prompt, cur Our 4th Toyota vehicle purchased for our family. Sean O'Grady my sales representative was extremely knowledgable about the vehicle, he was prompt, curtious and made the entire experience as comfortable and pleasant as possible. The dealership itself made you feel welcome just walking through the door. I observed an elderly couple sitting with a sales person finalizing the sale of their new vehicle, they treated with the utmost courtesy and the smile on their faces said it all. I will be back guaranteed. More
by Ray3333
Employees Worked With
Adel Al Rayes, Sean O'Grady
September 21, 2016
TOYOTA TIM Toyota Tim brought me to your dealership, I see him on Facebook and at London Knights games...as soon as I walked in and he approached me with that sm Toyota Tim brought me to your dealership, I see him on Facebook and at London Knights games...as soon as I walked in and he approached me with that smile, I knew it was our very own Toyota Tim. My kids love him as well... so personable, knowledgeable, friendly, supportive and above all patient with my multiple questions and trepidation in making such a huge purchase. I loved the overall feel of your dealership...even a snack bar...who would have known. I will definitely return... More
by Sharron O'Brien
Employees Worked With
Toyota Tim
September 20, 2016
Regular service I brought my vehicle in for scheduled maintenance and Rob was friendly, knowledgeable and answered all my questions. Left me feeling confident in the I brought my vehicle in for scheduled maintenance and Rob was friendly, knowledgeable and answered all my questions. Left me feeling confident in the service. More
by Paul
Employees Worked With
Robert Dako
September 20, 2016
regular service plus tire change for winter came in at 8:30 for appointment, was greeted by peter engelmanas. he went over everything with me and said about 90 minutes would be needed for servic came in at 8:30 for appointment, was greeted by peter engelmanas. he went over everything with me and said about 90 minutes would be needed for service. when it was done he personally came and told me.as usual the work done is second to none. also peter is excellent at his job and makes you feel happy about your visit. More
by toyotalover
Employees Worked With
Peter Engelmanas
