ToyotaTown

Hybrid option for the sienna Even though I didn't end up purchasing a vehicle, I really enjoyed the customer service that I recieved. The sales representative was very professiona Even though I didn't end up purchasing a vehicle, I really enjoyed the customer service that I recieved. The sales representative was very professional and understanding in that we were looking to see if the sienna had a hybrid option. She took showed us the in house model and told us about its features as we explained we would be interested in the 2018 model even if it's not hybrid, but at this time, we want to wait and see if it will be. Our sales representative took out information and told us she would let us know if any details about this in the 2018 model are revealed. We have purchased 3 vehicles from Toyota town in the past, and are always blown away with the service we recieve (we do the drive all the way from Windsor!) Today's service was no exception! Amazing customer service! More

Great Friendly Customer Service Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later I returned with issues with my vehicle. Again Corey met me promptly with a friendly smile. He listened carefully to my issue and knew what diagnostics to run. As I was enjoying my complimentary tea, Corey found me and explained issue had been resolved. Thanks to Corey for being my friendly, courteous, knowledgeable service advisor! Thanks to the whole customer service team! Great friendly service is why we keep coming back! More

Friendly sales people Appreciated the openness and informative nature of staff. First time buyer, so quite happy that staff were helpful, honest, and transparent. Was guide Appreciated the openness and informative nature of staff. First time buyer, so quite happy that staff were helpful, honest, and transparent. Was guided through from first contact until driving home; including financing, insurance and licensing, etc.. More

Love my rav! Geordie was my sales guy. Young and new but very honest. The kid works his butt off and got me a deal I couldn't refuse. I'll be back to see him in a Geordie was my sales guy. Young and new but very honest. The kid works his butt off and got me a deal I couldn't refuse. I'll be back to see him in a few years for sure. More

Fantastic service from an enthusiastic salesman I was kindly welcomed by Mr. Hock who was a knowledgeable and skilled salesman, and he was wonderful considering his young age. I prefer Lexus, but Mr I was kindly welcomed by Mr. Hock who was a knowledgeable and skilled salesman, and he was wonderful considering his young age. I prefer Lexus, but Mr. Hock had me seriously considering a new Toyota with his great service. It's nice seeing such drive in young people! Maybe I'll wait for the new Camry to arrive and take it on a test drive because he's already got me on their website reviewing the vehicle more. I will return in the future More

Good service For a number of years I have enjoyed excellent service by trained, people-oriented staff who treat me and my 2005 Corolla well. It's important to me a For a number of years I have enjoyed excellent service by trained, people-oriented staff who treat me and my 2005 Corolla well. It's important to me as I'm a senior and both me and my car must last as long as possible! More

Good attitude This dealership is on the right track some improvement is needed in the communication part. In the service department. They told me that somethin This dealership is on the right track some improvement is needed in the communication part. In the service department. They told me that something couldn't be done when in fact they had done it that is in the service department More

Service work I have had 2 vsc sensor failures in a short period and in both cases the service advisor Rob Dako expedited ordering and repairs. He went out of his w I have had 2 vsc sensor failures in a short period and in both cases the service advisor Rob Dako expedited ordering and repairs. He went out of his way both times to contact me with updates by phone and in person at the dealer as repairs progress. His advice has been invaluable with other queries on Toyota products. Koodos to the dealership for the quality of employees! More

2017 Camry from Toyota Town Tim Smuck aka "Toyota Tim" is a very outgoing, friendly, and knowledgeable saleperson providing excellent information and options available to me to Tim Smuck aka "Toyota Tim" is a very outgoing, friendly, and knowledgeable saleperson providing excellent information and options available to me to make a decision. There was never any pressure to sign on the "dotted line" during our time together. Tim was very accommodating as he came in on his day off so I could test drive during daylight hours - greatly appreciated. I picked my car up on my birthday and it had a "BIG" red bow on the roof -made my day, just that little bit extra- thanks Tim. This was my best experience buying a car. I will highly recommend Tim to my family and friends More

Great service every time! Rob Dako is an awesome guy to deal with. Down to earth and is honest with you. You don't get that at a most car places but you always will with Rob! Rob Dako is an awesome guy to deal with. Down to earth and is honest with you. You don't get that at a most car places but you always will with Rob! Take your car to see him!! More