ToyotaTown

Buying My First Car Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recomm Shawn was very helpful and knowledgeable in helping me choose a car that fit both my needs for work and my financial situation. I would highly recommend him if anyone is looking for a Toyota vehicle! More

Oil Change I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me whe I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me when I asked to add a transmission service to my visit. Corey went out of his way to make it a painless experience and was very helpful and explained everything in detail. More

Best Service visit I have ever experienced Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hop Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hoping to fulfill and all of the needed/desired service work was completed to my delight. Amanda was very understanding, knowledgeable and professional. It was a very pleasant experience. More

Terrific service Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required Wonderful service from beginning to end. Projected costs were explained along with timelines. Phone updates identified and described services required. Amanda was friendly and spoke clearly and precisely. All questions were answered expertly. Many thanks. More

Refreshing Experience We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We We found Toyotatown online after our local dealership refused to budge on any pricing. ( the 2 vehicles we were looking at are still on the lot ). We were a little bit intimidated by the size coming from a small area but were soon put at ease. This dealership bent over backwards helping us make this deal. The process went seamlessly from start to finish. I will also take this vehicle in for service there and make a day of it. They have given us a feeling of trust which is lacking locally. If their service department is anything like their sales, they have a winning combination. More

Efficient service with a smile All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service adviso All service appointments are made promptly by polite receptionists. Upon taking the car in, Corey Joudry is outstanding in his role as service advisor to greet you and start a diagnosis. He listens, examines the problem, gives you a timeline and an idea of size of repair. He then stays in contact throughout the day with an update. A pleasant plus is the comfortable lounging area with snack bar if one chooses to wait for vehicle service instead of using the complimentary shuttle service. All service appointments are handled with problem-solving ease and care. This is a dealership you will enjoy dealing with! More

Bought used car from a dealer you can trust We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, know We bought a used car from Toyota Town London Ontario and found ourselves dealing with a class act! Nick Sinko, our sales associate, was helpful, knowledgeable and informative. There was no undue pressure. The dealership stood by the vehicle on a few issues to be repaired and service was rapid and complete. Jackie, Nick's manager, was also a person we felt we could trust. This is the second vehicle we have bought from this dealership and we continue to be extremely pleased with our experience of the professionalism of Toyota Town London. More

Clear and responsive service Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no surprises or hidden costs along the way. More

New Camry - Excellent process start to finish Just purchased a new Camry from Baz and Shawn @ Toyotatown London. Both of these guys went out of their way to make the process professional, and ulti Just purchased a new Camry from Baz and Shawn @ Toyotatown London. Both of these guys went out of their way to make the process professional, and ultimately about providing the best solution to my driving needs. Friendly, honest, and interested in what I had to say - Would recommend both of these salespeople to anyone looking for a vehicle. Another special mention to Vlad in finance, who took the time to explain the options available, did not rush, and even found time on his day off to ensure the process was performed correctly. Well done, and thank you to all. NR More

Mike Minarsky for excellent service. If Mike were no longer there< I would most likely move to a new dealership being built close to home. My buying experience was terrible. I purchased If Mike were no longer there< I would most likely move to a new dealership being built close to home. My buying experience was terrible. I purchased my first car in 1967 so I have seen the changes in the buying/selling process over the years. The sales manager was arrogant and did not want to listen to any logical, well grounded reasons why I did not want to purchase options he was pushing. My wife and I wanted to leave ASAP. To have a person like this dealing with customers, I have to wonder about the dealership. Also, when we started, I believed 0% financing was on the table. Looking at my contract later, apparently it was not. We just wanted to leave so I guess something was missed somewhere. I would never buy another car from this dealership and likely not another Toyota. More